Startup Jobs
Post a Job
Exinity

Onboarding Officer - MAU

Quatre Bornes , Mauritius
Full-Time
  • As an Onboarding Officer you will be Responsible for documents processing and Account Approving in CRM systems by ensuring the data is correct and genuine.
  • You will be responsible for the clients’ full Onboarding journey by ensuring relevant KYC documents are in place
  • You will need to manage the Screening of the clients, running various background checks to prevent abusive activity and illicit registrations.
  • As an Onboarding Officer, you will be responsible for monitoring OCR systems and Robot activity to point out unusual pattern of activity.
  • You will be responsible for the full onboarding life cycle and ensure that any issues and challenges are addressed to Senior Staff. 
  • Handle both internal and external customers' inquiries regarding onboarding process through e-mails and other internal systems and check supportive documents.
  • Responsible for coordinating with outsource service providers for smooth client onboarding.
  • You will be responsible for communication and coordination with different departments to ensure smooth transfer of information.
  • You will be Responsible for reporting to relevant Departments any suspicious activity from end users you may notice.
  • Identifying discrepancies or errors in onboarding client account verification, and taking appropriate corrective actions.
  • Maintaining accurate records and documentation of onboarding activities.

Tech skills:

  • Advanced PC User
  • Microsoft Office tools
  • Working with CRM systems and Client Screening tools (WC1, eSpear)

Analytical Skills

  • Attention to detail
  • Problem identification and solving
  • Data Analysis

Relationship Building

  • Communication
  • Collaboration and Teamwork
  • Customer and Client Focus
  • Empathy and Emotional Intelligence

Goal Orientation

  • Self-Motivation and Continuous Learning
  • Focus and Prioritization
  • Competitive Salary 
  • Discretionary annual bonus
  • Medical insurance
  • 40 days annual leave (including public holidays)
  • A focus on your wellbeing, including talks and access to self-development tools 
  • Global Employee Assistance Program.
Exinity

In the fast-growing economies of the world, there’s a new generation of ambitious younger people  eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience.For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM.  Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022.Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us.  ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too.  We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.

View all jobs
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Report this job

This job is no longer available

Enter your email address below to get notified whenever we find a similar job post.

Unsubscribe at any time.