NielsenIQ is hiring an

Omni Shopper Operations Manager

Redding, United States
Full-Time

The FMCG space is transforming as more consumers shop online. Nielsen is committed to developing a stable, sustainable, and comprehensive U.S. OmniShopper Consumer Insights and Analytics solution. The OmniShopper data manager plays a vital role in delivering a customized OmniShopper solution to our clients. They will be responsible for translating our clients’ business requirements into operational and executable strategies. This includes a combination of technical implementation, operational quality and stability, and collaboration and communication with Commercial and Product teams.

  • Meet with internal clients to understand their needs/requirements and educate on product capabilities.
  • Create the technical design and systems development to ensure requirements are met
  • Work proactively and collaboratively to ensure and validate that the output back from operational algorithms meets the client business requirements
  • Serve as the contact person for execution teams if OmniShopper product content questions arises
  • Provide consultation and support to Program Management on custom OmniShopper solutions and implementation
  • Design and test front end solutions for internal operational teams to manage new tools and solutions
  • Ensure data collection techniques and sourcing support OmniShopper content build requirements
  • Lead, mentor, and develop a team of operations associates, including overseeing daily workload and ensuring quality and on time delivery metrics
  • Bachelor's Degree with a concentration in a quantitative field required, including Computer Science, Engineering, Math, Statistics, Economics, and Operations Research
  • Preferred: 3 years data analytical experience and leading large projects
  • Required: Ability to communicate clearly, concisely, and effectively both verbal and in written communication
  • Required: Experience in developing SQL databases and writing applications to interface with SQL databases
  • Required: Understanding of database structures, principles, theories and practices.
  • Required: Uses logic to analyze data and capability to draw conclusions and convey or provide advice or consultation to business leaders
  • Required: Proven record of delivering results
  • Required: Understanding of Machine Learning concepts
  • Preferred: Python development experience
  • Preferred: Knowledge of Nielsen products (Panel Data in particular), industry, and technology
  • Preferred: Experience working in e-commerce, online retail or digital content sales
  • Preferred: Front end development experience and familiarity with JavaScript libraries and frameworks

 

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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