Join our team as Resource Manager.
Welcome to Offshore Hub Poland, a vibrant part of GroupM media solutions! We warmly invite you to join our international team, where we support and manage global Search, Social, and Programmatic campaigns, offering invaluable insights and recommendations to clients worldwide.
About the role:
You will be a key member of the Offshore People Planning team and the wider People Planning team globally, helping manage our demand for resources and allocating the right individuals (currently over 100 FTEs) depending on the business and client requirements as well as considering the individual’s career aspirations and development. You will build up knowledge of our markets, clients and their requirements combined with an awareness of the skillset and career aspirations of individuals to make the best resourcing decisions.
You will report to the Global Resource Management Director for Offshore Hub.
Your responsibilities will include:
- Workforce Planning and Forecasting
- Analyze workforce requirements and develop long-term and short-term staffing plans.
- Collaborate with department leaders to forecast resource needs based on project timelines, business growth, and seasonal demand.
- Act as the first point of escalation for all Offshore Resource Management issues; partner with market Leadership to achieve resolution.
- Provide guidance and thought leadership in Resource Management subjects.
- Resource Allocation and Scheduling
- Assign resources to projects based on skills, experience, and availability.
- Optimize resource utilization to ensure the right person is working on the right task at the right time.
- Collaboration and Stakeholder Management
- Work closely with department leads, other People Planners, HR, and finance to align workforce planning with business objectives.
- Provide advice and guidance to senior leadership on workforce trends, potential skill shortages, and resource planning challenges.
- Establish and build relationships globally.
- Demonstrating business etiquette in both meetings and written communications.
- In partnership with our Reporting team, publish the following: Utilization & billability reports, capacity plan by group of clients/accounts, trends and forecast summaries, timesheet compliance and other ad hoc reports as requested.
- Analyze workforce data and trends to identify areas for improvement in resource planning and management.
- Risk and Change Management
- Identify potential risks in resource management, such as staffing shortages, skills gaps, or high turnover rates.
- Develop contingency plans to address unexpected changes in staffing levels, such as employee absences, resignations, or urgent project requirements.
The ideal candidate possesses:
- Min. 4 years of proven track record in establishing and managing resource management structures within a company of comparable size and scale.
- Understanding of stakeholder needs, and the confidence and ability to challenge and influence them.
- Deep understanding of resource management technology and data architecture.
- Excellent oral and written communication skills in English, with the ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
- Strong leadership, teamwork, and interpersonal skills with and all management levels.
- Empathy and the ability to partner across all cultures and diverse backgrounds.
- Keen and effective problem-solving skills.
- A strong work ethic; able to work under pressure and juggle multiple responsibilities to meet deadlines and deliver results.
- Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
- Affinity for numbers, leveraging a data-driven, analytical approach to decision making.
- Experience in change management (ideally).
What we bring to the table:
Flexibility: With our hybrid work contract, you have the freedom to work remotely four times per week and pop into one of our vibrant offices in Warsaw, Krakow, or Poznan for one day to integrate with other Hub employees. We're all about work-life harmony here!
Workdays’ Hours: From Monday to Thursday, dive into your tasks during our 8.5-hour office hours, and on Fridays, enjoy a shorter 6-hour workday to kickstart your weekend vibes. 😊
Wednesday’s Surprise: Treat yourself to delicious breakfasts served every Wednesday on the first floor of our Warsaw office and enjoy a nice morning with your teammates!
Fun and Games: Whether it's a Game Night or another epic event, we love bringing our team together for memorable experiences. We even have our own Party Planning Team responsible for taking care of events.
Chill Vibes Only: Step into our relaxed working environment where there's no need for stiff suits or ties. Dress comfortably and just be yourself 😊
Make a Change: Got a bright idea? Share it with us through our Idea Box and watch it come to life. We're all about empowering you to make a difference and shape the future of our team.
Technical Perks: Work with confidence knowing that you have access to state-of-the-art equipment in our offices. Plus, we offer the option for employees to pick up a monitor for optimal working conditions.
Comprehensive Benefits Package: Enjoy a range of additional benefits, including Medicover health insurance, access to Medicover Sport facilities, language classes in English and Polish, life insurance coverage, and convenient on-site cafeteria services.
Support for Your Well-Being: Take advantage of our eyewear subsidy and reimbursement for remote work expenses, including home office allowances.
More about GroupM
GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and mSix&Partners, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business.
For the 4th time in succession - We are Top Employer Poland & Europe! GroupM Poland has been awarded Top Employer Poland & Top Employer Europe in 2021, 2022, 2023, and 2024! These awards confirm that we put great emphasis on creating an outstanding working environment for our employees!
