Job Description
Maintain and provide support to the team of customer service representatives in orders entry.
Enter and maintain the quality of information and dates entered into system.
Make use of VIP platforms, Trim, D2comm, as necessary, for the entry of orders to the system.
Follow up on orders that are pending by GPD, specifically by End Dates, feedback to the CSR team in case of discrepancy.
Enter in system credits and/or returns if required.Maintain the efficiency standards established by the company.
Support and/or update customer reports as a specific Order Entry Clerk Specialized Equipment task.Follow the quality guidelines and orders.
Order Process in Oracle BDP/BDC/BDA (VD APP, Zoom and Zoom Capture)
Order Process in VIPSOrder Process in OLD d2com
Order Process in New d2com
Order Process in ACSOrder Process in PO release Site
Order transfer BDP to BDC
Order Process in CPQ Live
Order Process in AJKSRMA /REP Creation in BDP/BDA/BDC )
Customer Call Out order Verification for D2com RFID
WHAT WE WILL BE LOOKING FOR IN YOU:
Graduates
- Good written, communication skills.
- Good data entry and organizational skills.
- Detail oriented and good follow-up skills.
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
