About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
About our Office Tech
Our Office Tech team is responsible for managing and maintaining all technology used within Klick's environment. This includes a wide range of tasks, from setting up workstations for new employees, troubleshooting hardware and software issues, to managing network infrastructure and ensuring the smooth operation of all technological systems. The Office Tech team is a go-to for any technical issues or needs that arise in the office setting. They're equipped to handle everything from computer setups, network connectivity issues, to troubleshooting software and hardware problems.
Job Description
Work Term: Permanent, Full-time
Location: Toronto, ON (Hybrid)
We are seeking an experienced Office Technology Manager to lead our IT team, overseeing office technology systems and driving productivity through strategic technology solutions. Ideal candidates will have a strong background in IT management, leadership, and vendor relations
Minimum Qualifications:
- Proven experience in IT management with a focus on office technology and systems
- Strong leadership abilities with demonstrated project management experience
- Extensive knowledge of hardware, software, and network solutions
- Excellent problem-solving and troubleshooting skills for addressing IT issues
- Strong communication and interpersonal skills for working with both technical and non-technical staff
Desired Qualifications:
- Experience managing vendor relationships and negotiating technology contracts
- Ability to collaborate effectively with cross-functional teams, including IT and facilities
- Proven track record of developing and executing technology strategies that improve office productivity
- Familiarity with procurement processes for IT equipment and services
- Relevant certifications su
- Relevant certifications such as ITIL, CompTIA, or similar
What you will do:
- Lead and manage the office technology team to ensure optimal IT performance
- Oversee implementation, maintenance, and troubleshooting of all office technology, including hardware and networks
- Develop and execute technology strategies that enhance operational efficiency
- Collaborate with IT, facilities, and other departments to integrate technology solutions
- Manage vendor relationships, including contract negotiations and procurement of technology
- Ensure timely resolution of IT issues and identify areas for improvement
- Assist in developing, maintaining, and enforcing IT policies and best practices
- Maintain up-to-date documentation on IT procedures
- Assist with software license compliance across the organization
- Some budget responsibilities, including managing project spending
- Train and coach IT staff, communicate expectations, and evaluate performance through regular meetings
- Generate reports to track Service Desk performance and asset inventory, identifying areas for improvement
Join us in shaping a seamless and efficient tech environment! Apply now to make an impact with innovative technology solutions that drive our team's success.
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Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
