- Maintain and provide support to the team of customer service representatives in orders entry.
- Enter and maintain the quality of information and dates entered into system.
- Make use of VIP platforms, Trim, D2comm, as necessary, for the entry of orders to the system.
- Follow up on orders that are pending by GPD, specifically by End Dates, feedback to the CSR team in case of discrepancy.
- Enter in system credits and/or returns if required.Maintain the efficiency standards established by the company.
- Support and/or update customer reports as a specific Order Entry Clerk Specialized Equipment task.Follow the quality guidelines and orders.
- Order Process in Oracle BDP/BDC/BDA (VD APP, Zoom and Zoom Capture)
- Order Process in VIPSOrder Process in OLD d2com
- Order Process in New d2com
- Order Process in ACSOrder Process in PO release Site
- Order transfer BDP to BDC
- Order Process in CPQ Live
- Order Process in AJKSRMA /REP Creation in BDP/BDA/BDC )
- Customer Call Out order Verification for D2com RFID
WHAT WE WILL BE LOOKING FOR IN YOU:
- Graduates
- Good written, communication skills.
- Good data entry and organizational skills.
- Detail oriented and good follow-up skills.
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
