Office Manager

OVERVIEW:

As the Office Manager for Belgium, you will be accountable for the effective operational management and coordination of Sportradar’s office and People admin in Belgium, and ensure that local office related activities and processes are managed properly, on time and in alignment with company strategic goals.

The scope of this role covers the assigned geographical location with the overall objective to ensure common practices on office set up, engagement, communication and processes at Sportradar, also ensuring cost efficiency and increasing employee engagement and productivity.

THE CHALLENGE:

• Organize and coordinate office administration and procedures in order to ensure organizational effectiveness, efficiency, compliance and safety. In collaboration with People Advisory Manager, be responsible for fostering the culture in your location. Create a space for employees that is consistent with Sportradar’s brand.
• In partnership with the People Advisory Manager, where applicable, support  planning and execution of company events, conferences, and visits by global colleagues and customers.
• Manage internal visits with Visa documents, required logistics and providing support and guidance during the visit;
• Establish and oversee operations including accounting procedures, payroll, inventory control, procurement in alignment with the Office Lead/Office Director where applicable.
• Support daily administrative duties in the office to ensure a  smoothly run office (e.g. incoming post, invoices management, expenses claims, office supplies and refreshments).
• Handle basic accounting tasks (scanning of invoices, expense claims from employees). Ensure scanned documents are entered into respective tools and double checked prior the payment is executed. Coordinate the invoices management in collaboration with our central accounting team.
• In the People Advisory capacity or as a support to the People Advisory Manager:
  • Manage payroll related processes (reporting of new hires/leavers, job and compensation changes, timesheets and absence reports);
  • Support delivery of local employee benefits while taking into the consideration approved country budget;
  • Prepare employment related documents (e.g. employment contacts, amends), getting them signed from the new joiners and storing them on country SharePoint.
  • Order technical and other equipment for new hires, support their onboarding and induction process. Work closely with country People Advisory Manager and Centre of Excellence team to implement global policies and strategies in your location;
  • Support off-boarding of departing employees, including physical return of technical equipment and other property of the company. Keep track of all tech, getting laptop wiped for the FTE's and contractors (where applicable) who has resigned; and
  • Support country People Advisory Manager and be responsible, where applicable, for global and local policies execution, company intranet and SharePoint pages updates. Implement and maintain procedures and office administrative systems.
• Support the People Advisory Manager to ensure a fully aligned communication and  engagement plan.
• Support the People Advisory Manager in requests fulfilment coming from different stakeholders / people leadership (e.g. People, Legal, Tax, Compliance, Audit, Data Security etc.).
• Support the People Advisory Manager in communication with local state authorities (e.g. Labor Office, Foreign Policy, Health/Social/Pension Insurance companies, Health & Safety authorities).
• If no Office Lead/ Office Director on site, ensure office financial objectives are met by supporting and/or preparing annual budget for the office, planning the expenditures, analysing variances, and carrying out necessary corrections that may arise; when an Office Lead/ Office Director is on site, works closely with the Office Lead/ Office Director to manage day-to-day expenditure, meeting budget expectation and provides report variances/analyses to the Office Lead/ Office Director for budget management/ preparation.
• When applicable, develop and maintain office policies to ensure compliance with local regulation by setting up procedures and standards to guide the operation of the office.
• Liaise with staff, suppliers, and vendors. Manage office supplies inventory and place orders as necessary. Identify opportunities for process and office management improvements, and design and implement new initiatives in partnership with People Advisory Manager, where applicable.
• Collaborate with other Office Managers to share best practices;
• Provide feedback to the challenges and opportunities faced by the office to the People Advisory Manager, where applicable.
• Support People Advisory Manager and the People Team to ensure effective local implementation of the employee branding strategy, DEI and CSR initiatives.
• If no Office Lead/ Office Director on site, represent the company for guests, internal and external stakeholders on location.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs and the evolution of the role.

YOUR PROFILE:

• Relevant qualifications considered advantageous i.e. Health & Safety, Office and HR-related.
• Proven experience dealing with People and office-related administration.
• Some knowledge of HR, Health & Safety and compliance best practices, employment laws, and regulations specific to the country.
• Experience of running an office and facilities.
• Customer in centricity, high-level communication, interpersonal, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Proficiency in HRIS systems, Microsoft Office Suite, and other relevant HR software applications preferred.
• French and English fluent; additional languages considered a plus.

#Maketheteam

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!