Office Manager (12 Month FTC)
London
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, what will I do?
As the Office Manager, you will be responsible for crafting an extraordinary in-office experience for employees to focus on their roles and make connections. The role is the face of office operations and a critical partner in delivering our Work From (almost) Anywhere philosophy. A few additional responsibilities are as follows:
- Manage ongoing office operations, crafting an inclusive environment for all OpenTable and KAYAK employees and visitors
- Champion our Core Values and act as a beacon of our company culture!
- Deliver light support for other offices that do not have an Office Manager
- Collaborate and participate across the global Office Manager network
- Plan, coordinate, implement and lead all aspects of office-initiated events including decorations, setup, and breakdown
- Facilitate localised approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsite, etc.)
- Partner with IT for AV needs in the offices and for events
- Maintain local office calendar, Wiki page, and info screens
- Assist visitors in coordinating plans, including accommodation and transportation
- Partner with Office Lead and Social Committee to manage office budget related to events, supplies, and catering
- Oversight and ordering of office supplies, shipping and mail distribution
- Manage onsite food and beverage catering including snacks and lunches
- Assist local office leadership with ad hoc administrative tasks
- Partner with our People & Culture team, IT, and Talent Acquisition to onboard/offload employees with appropriate office access and manage seat allocation
- Responsible for vendor management related to the office, including existing contracts and developing new relationships
Partner with Real Estate on facilities and office footprint operations, including (but not limited to):
- Local contact and relationship building with landlord
- Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)
- Office contracts and onsite needs
- Office moves and refurbishments
- Managing facility headcount
- Maintain upkeep of office functionality (e.g. repairs, furniture, power, lights, pantry equipment, etc.)
Please apply if you have experience with:
- 2+ years of office management experience or similar
- Passion for people - desire to build a world-class experience!
- Collaborative Teammate
- Great communication skills to promote office events and initiatives
- Forward thinker, anticipating the needs of others
- Strong communication skills; fun, professional, friendly demeanour; desire to assist others and face challenges head on
- Proactive - Quick on your feet and an excellent multi-tasker with the ability to balance multiple detailed tasks simultaneously and independently, and can adapt to changing needs and priorities
- Strong time management, set priorities and meet timelines with great attention to detail
- Flexible, positive, upbeat demeanour
- Proficiency with Google apps and Microsoft
Benefits
- You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
- One Celebration Day per calendar year
- Private Health & Dental and Life Insurances
- Employee Assistance Program (EAP)
- Pension Fund
- Gym Discount
- Bike2Work
- Season Loan Ticket
- Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
- Perkbox & Booking.com business discounts
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
