Office Experience Coordinator

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

Where You'll Come In

We recently launched our first flagship office in Nashville and are seeking an energetic, positive, and organized individual to join our Nashville Office Experience team! This office primarily supports our Customer Experience organization and we are working to create the best possible experience of our employees’ careers. This is where you come in! This person will partner with our Office Experience Manager to curate, maintain, and continuously improve our Nashville team’s office experience.

How You'll Make An Impact

• Managing the reception desk, greeting and monitor visitors as they enter and leave the office
• Support the Office Experience Manager on delivery and execution of employee programs and communications 
• You will lead our grocery and office supply ordering, ensuring that our team has high quality options while also remaining conscious of our monthly spend
• You will head up our inventory management processes and create a consolidated process for more proactive and simplified ordering
• You will manage coordination of any office repair needs that arise and regularly monitor the maintenance of our space
• You will work with our Office Experience Manager to support day of event execution, including managing catered events and room set up for large scale meetings
• You will be our go to person for office organization; developing the best systems to keep our storage room, closets, kitchen and conference rooms organized
• You love plants and are excited to lead our office plants’ care and regular maintenance program
• You have a curious mind that is eager to research and provide recommendations for office improvements
• You are eager to track employee feedback and make recommendations for the best possible solutions

We're Excited About You Because

• You have a friendly and social personality. You are comfortable interacting with people in a genuine and welcoming way; aware that you are setting the tone for our office culture.
• You are a team player who also knows when and how to work independently. 
• You are comfortable with rolling up your sleeves and jumping in to help where needed.
• You demonstrate critical thinking, detail orientation, empathy, adaptability, creativity, and self-motivation.
• You are a problem solver who is clever at finding solutions.
• You are technically savvy, familiar with modern platforms (Google Suite, Instacart/ordering platforms, Slack/messaging tools)
• You have some experience in facilities work;  coordinating or managing repairs/maintenance 
• You have experience in retail or store operations (not a requirement, but a plus!)
• You have the ability to work full time 8AM- 4PM (Monday - Wednesday) and 11AM-7PM (Thursday and Friday), with the flexibility to adjust hours,  as needed. You also have the flexibility to work possible weekend shifts in the future, as the business continues to grow.
• You are located in Nashville and are able to work from the office 5 days a week
• You are a dog person that is comfortable working with and around dogs!

Office Guidelines:

The office is open from 6am-10pm, Monday through Friday. We expect this role to be in office 5 days a week to support our office operations and build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Our DEI Philosophy:

Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.

A Few of Our Best Benefits

• Dog-friendly office in Nashville 
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.