Office Assistant

Pay Range: $17.11/hr. - $21.31/hr.

Job Posting Closing on: Friday, November 8, 2024

Workdays & Hours:  Monday – Friday 8am - 5pm

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

The City of Fort Worth Library department is seeking an Office Assistant for the Collection Development team. The Office Assistant will be assigned to Interlibrary Loan (ILL). This team member will receive and package ILL materials. This position is located at the Library’s Operations Center at 8628 Camp Bowie West. Your contributions will help create a positive experience for our team and our patrons who utilize this valuable service and your contribution will play a crucial role in ensuring the smooth operation of library services.

Minimum Qualifications:

• High school diploma/GED
• Two years of responsible clerical experience

Preferred Qualifications:

• Prior experience in a library or bookstore environment is a plus
• Strong organizational skills and attention to detail
• Proficiency in basic computer applications
• Ability to work a flexible schedule

Essential job functions:

• Process Interlibrary Loan materials in the statewide ILL system ShareIT and the library’s ILS Polaris
• Prepare and package library materials for shipment to other libraries for lending, ensuring accurate labeling and documentation.
• Interacting with patrons via phone and email to provide updates on their requests and to troubleshoot issues.
• Interacting with other library staff about ILL items and non-Fort Worth Public Library items that are mistakenly returned to our locations.
• Create and manage invoices for materials loaned to other libraries that have been lost and/or damaged by their patrons, working with the Library’s purchasing unit to ensure City policies are followed
• Verify invoices for materials Fort Worth patrons have lost/damaged and update patron accounts with the charges.
• Maintaining inventory for shipping materials.
• Recording and reporting statistics of how many items are shipped and received through the courier service.
• Assist other collection development and technical services staff as needed.
• Contribute to the overall efficiency of library operations through collaboration and communication with team members

Physical Demands

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting.