We are seeking a dedicated Office Administrator to be the face of our organization, providing exceptional support to team members, clients, and management. This role involves managing daily office operations, maintaining records, overseeing accounts receivable, and ensuring a welcoming environment for visitors. The ideal candidate will handle phone systems, support HR functions, and help coordinate events while fostering positive relationships with clients and team members. Strong organizational skills and attention to detail are essential.
What you would do in this role
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Reception and Communication: Serve as the first point of contact for visitors and handle phone inquiries professionally.
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Accounts Receivable (AR): Generate and set up invoices, address client inquiries regarding accounts receivable, and follow up on outstanding bills.
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Administrative Support: Provide general administrative assistance to staff and management, including managing schedules, organizing meetings, and preparing documents.
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Office Support: Oversee day-to-day office operations, ensuring smooth workflow and maintaining office supplies and equipment.
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Record Keeping: Maintain accurate records, databases, and filing systems (both digital and physical).
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Phone System Management: Answer and manage phone systems, set up for new hires, and keep the system up to date.
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Client Onboarding: Manage the setup of new clients, ensuring all necessary documentation is completed.
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Office Maintenance: Ensure that the office and café areas remain clean and orderly.
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Event Coordination Support: Assist HR in organizing company events, meetings, and travel arrangements for staff.
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Mail Management: Handle incoming and outgoing mail efficiently.
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Human Resources Support: Assist with onboarding new employees, maintaining employee records, and coordinating training sessions.
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Cross-training: Participate in cross-training for various functions to provide additional support as needed.
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Sedona System Expertise: Develop expertise in the Sedona system to assist with entering parts and managing data.
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Notary Public: Become a notary (company-sponsored) to facilitate necessary documentation.
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Relationship Building: Develop meaningful relationships with clients and team members to enhance collaboration and communication.
How you would stand out
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Reliability: Demonstrate a steady and dependable presence in the workplace.
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Organizational Skills: Maintain an organized approach to tasks and projects, ensuring efficiency.
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Attention to Detail: Exhibit a strong focus on details, producing accurate and thorough work.
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Positive Energy: Bring good energy to the team, contributing to a motivating work environment.
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Customer Service Background: Leverage previous experience in customer service to enhance client interactions.
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Process and Excel Proficiency: Utilize experience with work processes and Excel to streamline operations.
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Accounting Knowledge: While accounting experience is a plus, it’s not required; a willingness to learn is essential.
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Tech Savvy: Be comfortable and familiar with technology, adapting quickly to new tools and systems.
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Resourcefulness: Produce creative solutions to solve pain points and problems for clients; get satisfaction from solving mysteries through troubleshooting, research, root cause analysis, etc.
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Dedication & passion: Be a champion of the SecurAlarm culture and fully invested in creating a phenomenal experience for clients and team members
