Rocket Lab USA is hiring an

Office Administrator

Middle River, United States

ABOUT ROCKET LAB

Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.  

Join our pioneering team and launch your career to new heights!

NEUTRON 

Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity! 

OFFICE ADMINISTRATOR

Based out of Rocket Lab's Space Structures Complex in Middle River, MD. The Office Administrator will provide administrative support to all permanent and transient staff and contractors as well as be responsible for developing administrative support for the facility operations. The Office Administrator will be integral to the smooth running of the production complex. A key point of contact for travelers and visitors to the site, and ensure the Rocket Lab experience is maintained and always professionally presented. 

WHAT YOU’LL GET TO DO:  

  • Administrative 
    • Generate memos, emails and reports. 
    • Develop processes and standards for RL administrative operations at SSC 
    • Manage and re-order office supplies  
    • Process incoming letters 
    • Create presentation materials and other documents, gather and prepare required materials for presentations, utilizing various computer software.
    • Compose correspondence and reports for approval..
    • Follow established protocols and offer suggestions for process improvement..
    • Process a high volume of Travel documents and Check Requests.
    • Travel planning and processing the closeout of expense and trip reports.
    • Process purchase requisitions (PR's) and invoices, tracking pending procurements and purchase orders.
    • Maintain detailed budget records and expense tracking. Coordinate with Accounting and other departments to maintain accounts in good status.
  • Security and Badge Access 
    • Support the issue and amend security access badges 
    • Take active role within RL security team to ensure standards and protocols are followed. 
  • People & Culture 
    • Maintain and track company merchandise. 
    • Support and manage the employee experience including food and beverage (this may involve contract negotiations), offsite activities and launch viewing opportunities. 
    • Support new hire orientation  
  • Facilities 
    • Help ensure a clean working environment. 
    • Manage janitorial contractors and stock janitorial consumables.  
    • Manage grounds keeping contractors (grass areas / snow removal) 
    • Support some facility contracts like annual fire inspections 
    • Facilitate modifications to the buildings within the RL branded experience. 
    • Manage PO’s for ongoing facility supplies and work 
  • Staff Support 
    • Track and file training for staff members, contractors, customers
    • Answer questions and request information both internal and external to the company 
  • Community 
    • Support and initiate community outreach / in school education programs.
    • Local duties as reasonably required. 
  • Health and Safety 
    • Ensure safety policies are followed.
    • Help manage inventory of PPE. 
    • Assist in preparing incident reports, annual reports, etc. 

YOU’LL BRING THESE QUALIFICATIONS AND EDUCATION:  

  • High School Diploma or equivalent (GED)
  • 2+ years experience in a similar role
  • Proficient in MS Office with expertise in Microsoft office 
  • Previous experience with coordination and project management 

THESE QUALIFICATIONS WOULD BE NICE TO HAVE: 

  • Organized, proactive, self-starter, team player.
  • Strong verbal and written communication skills 
  • Internal and external customer focus  

ADDITIONAL REQUIREMENTS:

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. 
  • Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. 
  • Must be physically able to commute to buildings
  • Occasional exposure to dust, fumes and moderate levels of noise. 

Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one component of our total rewards package at Rocket Lab.  Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: discounted employee stock purchase program, and free snacks/drinks onsite.

Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.

Base Pay Range (MD Only)
$48,800$61,000 USD

WHAT TO EXPECT 

We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.   

Important information:

FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.

Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at [email protected].This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

 

FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:

For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. 

Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.  For more information on these Regulations, click here ITAR Regulations.

 

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