OCM Lead - AI Adoption

At Datacom, we help organisations navigate change and unlock the full potential of digital. As AI rapidly transforms the way businesses operate, we’re looking for an OCM Lead who can guide our clients through this journey with empathy, structure, and vision. This is a role for someone who thrives at the intersection of people, process, and technology—ensuring that AI adoption is not just implemented, but embraced.

We’re seeking a dynamic OCM Lead to support our consulting practice in delivering successful AI‑driven transformations. This role is ideal for an experienced change leader with strong stakeholder engagement skills, a passion for human‑centred adoption, and the ability to shape strategies that make AI meaningful and sustainable for organisations.

Key Responsibilities

• Lead organisational change management activities for AI adoption programs, ensuring smooth transitions and measurable outcomes.
• Develop and execute change strategies, communication plans, and training approaches tailored to client needs.
• Partner with consulting, delivery, and technology teams to align change initiatives with business objectives.
• Facilitate stakeholder engagement, building trust and confidence in AI‑enabled solutions.
• Identify adoption risks and design mitigation strategies to support long‑term success.
• Champion a human‑centred approach to AI, ensuring employees feel empowered and supported.
• Foster a culture of innovation, collaboration, and continuous improvement within client organisations.

What We’re Looking For

• Proven experience in organisational change management, ideally within technology or digital transformation programs.
• Strong understanding of AI adoption challenges and opportunities in enterprise environments.
• Excellent communication and facilitation skills, with the ability to influence at all levels.
• Experience designing and delivering change strategies, training, and communications.
• A growth mindset with the ability to adapt approaches to diverse industries and contexts.
• Familiarity with the Australian and New Zealand markets is highly desirable.

Why Join Us at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small‑business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill‑out spaces, remote working, flexi‑hours, and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat‑structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment supportive and diverse.