OCIO-0046 Information Knowledge Management Support (NS) - TUE 12 Nov

Deadline Date: Tuesday 12 November 2024

Requirement: Information Knowledge Management Support

Location: Brussels, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1824

Required Start Date: 2 January 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Annex A – Special Terms and Conditions

The contractor will be responsible for complying with the respective national requirements for working permits, visas, taxes, social security etc. whilst working on site at NATO HQ Brussels, Belgium.

No special status is either conferred or implied by the host organisation, NATO HQ Brussels, Belgium to the contractor whilst working on site.

The contractor will be responsible for complying with all the respective National Health COVID-19 regulations in Belgium before taking up the position.

1. INTRODUCTION

The NATO Chief Information Officer (CIO) brings Information and Communications Technology (ICT) coherence across NATO Enterprise’s civil and military bodies. The NATO CIO is empowered to realize the Allies’ vision for the NATO Enterprise, is accountable to the Secretary General and is responsible for the development of Enterprise directives and advice on the acquisition and use of information technologies and services. The NATO CIO provides Enterprise oversight on cybersecurity issues, and, in close coordination with all relevan NATO civil and military bodies, works towards the continual improvement of the cyber hygiene and cybersecurity posture in the NATO Enterprise.

Effective information management is essential for the OCIO’s mission of ensuring coherence and security in the use of information and communication technologies (ICT) across the NATO Enterprise.

The incumbent will support the OCIO Front Office for efficiently Information Knowledge Management in order to ensure the smooth operation of the Office.

TASKS

The contracted individual must be able to perform effectively and efficiently with minimal supervision the following tasks:

• Oversee and administer IKM tools such as Microsoft SharePoint and tasker tracker systems
• Implement and work to the continuous improvement of effective IKM initiatives and processes in the OCIO
• Develop templates and tools for the OCIO in line with the NATO IKM strategy
• Monitor OCIO mailboxes ensuring the correct information is being communicated to pertinent staff
• Ensure the confidentiality, integrity, and availability of OCIO information
• Promote best IKM practices in OCIO
• Liaise with the IKM Competency Centre and Enterprise entities in order to follow a coherent IKM direction
• Support the OCIO Front Office in identifying and solving IKM problems
• Perform any other tasks as directed by the members of the OCIO Front Office, under the supervision of the Executive Officer

2. PROFILE

[See Requirements]

3. LOCATION OF DUTY

The work will be executed at the NATO HQ offices in Brussels, Belgium. The contractor is expected to work Full Time on-site 5 days a week (a limited amount of teleworking might be granted).

4. TIMELINES

The services of the contractor are required for the period starting 2 January 2025 until 31 December 2025.

A contract extension might be granted for the calendar year 2026. Future contract extensions are subject to performance of the contractor, available budget and related NATO regulations.

5. SPECIFIC WORKING CONDITIONS

Secure environment in an open space area with standard working hours.

6. TRAVEL

Occasional business travel may be required. Travel expenses to be reimbursed by NATO in addition to the hourly rate. The amounts for travel and per-diem costs incurred by the Contractor’s personnel performing official missions to locations other than Brussels or the Contractor’s Home Office, if the work at such location was authorised by NATO Service Manager, must be documented with the corresponding NATO Service Manager’s travel authorization and the travel tickets and receipts. Amounts will be reimbursed according to NATO Travel on Duty (TDY) cost limitation and standards, outside of this order.

7. SECURITY AND NON-DISCLOSURE AGREEMENT

The contractor must be in possession of a security clearance at NATO SECRET level.

A signed Non-Disclosure Agreement will be required.

Requirements

2. PROFILE

The candidate must possess:

• A degree from a university or establishment of similar standing
• At least 3 years of professional experience in Information Knowledge Management in Enterprise or large international organization environments
• Extensive knowledge of Microsoft SharePoint
• Ability to administer SharePoint and other IKM tools pertinent to the OCIO
• Experience within NATO or an international organisation or enterprise
• Knowledge of NATO IKM

7. SECURITY AND NON-DISCLOSURE AGREEMENT

• The contractor must be in possession of a security clearance at NATO SECRET level.