WinnCompanies is looking for a detail-oriented and motivated Part-Time Occupancy Specialist I to join our team at Icemorelee Apartments, a 99-unit affordable housing and tax credit community located in Monroe, NC . Your remarkable customer service skills set you apart from your peers, and you thrive by making genuine connections.
In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications.
This opportunity offers a flexible work schedule from 8:30AM to 5:30PM, 3 days per week, which will total approximately 24-28 hours per week.
Responsibilities
- Process initial, interim, and annual recertifications.
- Notify residents of their impending recertifications using notices supplied by Property Management Software.
- Conduct the recertification interviews with residents.
- Sending out 30,60,90 day notices to residents.
- Scheduling recertification appointments with residents and communicating the required documents needed from residents during the appointments.
- Review each recertification to ensure that all checklist items are complete.
- Making follow up calls to residents to reschedule appointments.
- Making follow up calls to residents to request and obtain any required documentation.
- Maintaining Move-In paperwork.
- Send recertification verification forms to the appropriate agencies (Social Security Administration, place of employment, welfare agency, Veterans Administration, etc.) relevant banks, and other organizations.
- Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
- Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, and auditors as necessary.
- Ensure all information is accurate and entered in the Property Management Software.
- Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
- Assist the Property Management staff with all facets of the move-in process.
- Ensure the proper treatment of residents' personal and private information, maintaining such records in accordance with local, state, and federal law.
- Show vacant apartments or take prospects on property tours to solidify interest.
- Pre-qualify applicants by explaining income qualifications and required documentation for certification process.
Requirements
- High school diploma or GED equivalent.
- 1-3 years of relevant work experience.
- Must have prior tax credit experience and be familiar with LIHTC processes.
- Must be available to work half day on Saturdays.
- Experience with computer systems, including web-based applications and Microsoft Office Suite.
- Ability to provide a high level of customer service in a professional and respectful manner.
- Outstanding verbal and written communication skills.
- Superb attention to detail.
Preferred Qualifications
- Project Based Section 8 experience.
- Associate's degree.
- SHCM certification.
- Certified Occupancy Specialist (COS) certification.
- Certified Professional of Occupancy (CPO) certification.
Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection
here.
