Nordic Speaking Customer Support for Virtual Assistant Department

🌍 Exciting New Opportunity! Patrique Mercier Recruitment ES is delighted to announce a position for a Nordic Speaking Customer Support representative in our Virtual Assistant Department! If you're fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and are looking to contribute to a fast-paced and innovative environment, this role is for you!

As part of our Virtual Assistant Department, you will provide support to Nordic-speaking clients, ensuring a high level of customer satisfaction as you assist them with their inquiries and virtual service needs. This is a unique opportunity to work within a collaborative team while enjoying the flexibility that comes with this role. If you're ready to take the next step in your career and make a significant impact, apply today!

Your Responsibilities

• Deliver exceptional customer support to Nordic-speaking clients, addressing their inquiries and providing effective solutions.
• Assist clients in navigating our virtual assistant services, ensuring they receive the support they need.
• Maintain accurate documentation of customer interactions in our CRM system.
• Collaborate with team members to achieve service objectives and enhance overall customer experience.
• Engage in continuous training to stay informed about new services and industry best practices.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is required. Your nationality and native language should be clearly stated in your application and/or C.V.
• Strong dedication to providing exceptional customer service.
• Previous experience in customer support or virtual assistant services is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A team player who enjoys working collaboratively.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a dynamic environment with strong organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks