Patrique Mercier Recruitment ES is thrilled to offer an opportunity for Nordic-speaking Customer Service Representatives to join our Online Learning & Ed-Tech Department! If you have a passion for education and technology and enjoy helping others, this role is perfect for you. In this position, you will assist Nordic-speaking clients with their inquiries, providing support and guidance related to our innovative online learning platforms. Become part of a dedicated team that is making a positive impact in the educational sector while delivering exceptional customer service!
Your Responsibilities
- Provide outstanding customer support to Nordic-speaking users via various communication channels.
- Assist clients with technical queries, inquiries, and feedback concerning online educational products.
- Maintain a professional and friendly demeanor in all customer interactions.
- Document customer interactions accurately to contribute to the growth and improvement of our services.
- Collaborate closely with the education team to enhance user satisfaction and experience.
- Engage in training and development sessions to stay up-to-date on products and customer service techniques.
Requirements
- Fluency in a Nordic language (Danish, Finnish, Norwegian etc.) is essential. Please ensure to clearly state your nationality and native language in your C.V. and/or Cover Letter.
- Strong interest in online education and technology.
- Customer service experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with an empathetic approach to customer service.
- Attention to detail and strong organizational skills.
- Willingness to learn and adapt in a dynamic work environment!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
