Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Nordic speakers to join the Airline Reservations Department as Customer Service Representatives! If you are fluent in one or more Nordic languages and have a passion for travel and customer service, this role is perfect for you. You will assist customers with their reservations, inquiries, and issues, ensuring a smooth and enjoyable experience every step of the way. Join our team and contribute to memorable travel experiences for customers while working in a supportive and dynamic environment!
Your Responsibilities
- Provide excellent customer service to Nordic-speaking clients via phone, email, and chat.
- Assist customers with airline reservations, changes, and cancellations.
- Resolve inquiries and issues efficiently while maintaining professionalism.
- Document customer interactions accurately to improve service delivery.
- Collaborate with your team to achieve service targets and enhance customer satisfaction.
- Participate in ongoing training to stay informed about airline policies and procedures.
Requirements
- Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Icelandic) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A strong commitment to providing excellent customer service.
- Experience in customer service is advantageous, but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with attention to detail.
- A passion for travel and a desire to enhance customer experiences.
- A willingness to continuously learn and grow within the airline industry!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
