NIQ Client Business Partner - Sainsburys

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company.

This role of the NIQ Client Business Partner needs to motivate and drive a successful account team at one of the UK biggest retailers. This is achieved by being the figure head of our high performing team and ensuring NIQ deliver best in class data, reporting and insights leading to improved client satisfaction and secured ongoing revenue opportunities.

Objectives and Responsibilities:

• Represent NIQ as commercial and analytical lead with this strategic Client, based on a solid knowledge of the different market analytical services (CPS and RMS, CI, analytics)
• Working with senior client stakeholders to build a long-term relationship by delivering critical insight and support within current contract and building strong network as trusted advisor within retailer’s insight team and beyond.
• Drive to the Client satisfaction (NPS) by leading the NIQ Customer Success team including account planning, insight project management, analytical process review and team development.
• Be the voice of the Client to ensure key solutions are pitched appropriately into retailer teams, including supporting Go to Market Strategy and pitch activities.
• Lead a team of 10+ associates with recruitment and performance reviews to ensure engagement and create a strong team environment. Manage workload and priorities to effectively meet client needs and enable a good work/life balance for the team
• Consult with clients regarding their goals and objectives as well as leading Customer Success through RFP Process and act as be escalation point for issues
• Be seen as a thought leader by understanding industry trends, retailer news, competition, and opportunities of NIQ

 Qualifications

• You have a proven track record in building and establishing collaborative and valuable relationships
• You have a client driven attitude and strong experience in working as an experienced consultant for senior stakeholders at large clients (ideally Retailers)
• You are a confident team leader who knows how to motivate and organise an analytical team to get the best out of the data and projects.
• You like to work closely with your clients including regular onsites.
• You have a strong commercial capability and can create and deliver a successful account plan including creating opportunities to position and sell enhanced capabilities.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion