Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
- Role: Network Operations Manager (NOM)
- Location: Alameda, CA (On-site from day one)
The role of a Network Operations Manager (NOM) is crucial in ensuring the smooth functioning, reliability, and security of an organization’s network infrastructure.
· Oversee daily network operations to ensure that the network performs efficiently.
· Monitor network performance, availability, and health using specialized tools.
· Manage network traffic, troubleshoot issues, and resolve any network outages.
· Respond to network incidents and outages, ensuring timely resolution to minimize downtime.
· Investigate and diagnose network issues, coordinating with technical teams to implement fixes.
· Establish protocols for incident response and ensure adherence during network issues.
· Implement and maintain network security protocols to protect against cyber threats.
· Monitor for security breaches, vulnerabilities, and unauthorized access attempts.
· Coordinate with the security team to manage firewalls, VPNs, and other security measures.
· Manage and plan for network infrastructure upgrades to enhance performance and reliability.
· Schedule regular maintenance activities and ensure they are executed with minimal disruption.
· Oversee the installation, configuration, and deployment of network devices such as routers, switches, and firewalls.
· Lead the network operations team, providing guidance, support, and training as needed.
· Coordinate with other IT teams, such as security, development, and support, to maintain network performance.
· Delegate tasks within the team, ensure accountability, and conduct regular performance evaluations.
· Analyze network traffic and usage patterns to optimize network performance.
· Identify opportunities to improve network speed, efficiency, and reliability.
· Propose solutions for network scalability to support business growth and evolving technical needs.
· Manage relationships with network service providers, vendors, and suppliers.
· Coordinate with third-party providers for network hardware, software, and services.
· Ensure timely renewal of service agreements and negotiate contracts as needed.
· Maintain comprehensive documentation of network configurations, topology, and processes.
· Generate regular reports on network performance, incidents, and maintenance activities.
· Provide management with insights and updates on network-related matters.
· Plan and manage the budget for network operations, including costs for equipment, software, and personnel.
· Allocate resources effectively to maintain high levels of network performance and security.
· Optimize operational costs by identifying and implementing cost-effective solutions.
· Ensure that the network operations align with industry best practices and regulatory requirements.
· Develop and enforce network policies and procedures to maintain compliance.
· Stay updated on new networking technologies and compliance standards to keep the network infrastructure current.
Why should you apply for this role?
As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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