Network Integration Manager

Why project44? 

At project44 we’re on a mission - to make supply chains work.  

project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.  

If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.

Role description:

We are looking for an Network Integration Manager, specifically at the top of funnel intake, to help optimise our global carrier network. You will be responsible for analysing and defining a tactical approach on all incoming carrier integration requests and ensure the highest level of operational efficiency and customer satisfaction. You will be a leader, a salesperson, a carrier expert, a project manager, an integrations expert, and an efficient operator. 

What you’ll be working on: 

• Intake compliance to ensure high quality data input 
• Overlap analysis to define if a carrier is in network or net-new 
• Define an integration strategy and complying to carrier specific processes 
• Initiate to Integrate with global carriers and freight forwarders to expand the project44 carrier network  
• Drive carrier responsiveness and escalate where needed 
• Collect all technical required information and documentation from carriers and prepare for integration 
• Collaborate with cross-functional teams, including Professional- / Managed Services and Customer Success, to align network operations with business objectives and customer needs 
• Identify and execute process improvements for daily operations 

Requirements & Preferred Skills 

• Ideally experience in Supply Chain / Logistics / Transportation operations, Carrier Relations, Carrier Procurement, and/or Systems Integrations 
• 2+ years of experience: 
  • Logistics Operations, and/or 
  • Carrier Onboarding, and/or 
  • Carrier Procurement. 
• Experience in integrating technical systems (EDI/Flat file/API)  
• Quick learner, especially around industry knowledge and for technology 
• Excellent problem-solving skills 
• Ability to proactively identify and communicate risks and opportunities 
• Passion for carrier/customer satisfaction and operational excellence 
• Ability to be strategic and roll up your sleeves to accomplish what needs to be done 
• Ability to manage own workload and multi-task in a fast-paced environment 
• Excellent English verbal and written communication skills; other languages such as German or French are advantageous
• Ability to manage your own workload and multi-task in a fast-paced environment
• In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office three days weekly

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.  

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department   A criminal  back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.  Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request.  If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize  that at all time you can decide  to withdraw from the application process and/or to withdraw the consent to perform a screening test.

#LI-Hybrid