The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The network engineer is responsible for day to day operations and maintenance of the business's network infrastructure that provides critical customer facing applications across multiple international datacenters and cloud environments. The network engineer will exhibit strong communication skill by being the first line of contact between the network team and other internal organizations of the business for network support. The network engineer will participate in network changes during maintenance windows and partake in implementation and design projects as needed.
Primary Job Responsibilities (Including but not limited to):
- Ensure stable and reliable network services (e.g. access products, service networks and core network).
- Day-to-day network performance monitoring.
- Network troubleshooting and fault analysis; hardware/software troubleshooting and repair.
- Implementation of configuration changes via our change control systems and processes.
- Maintenance of network monitoring, analysis and reporting tools.
- Installation of network hardware and software.
- Ability to travel to our datacenter on an as needed basis
- Participate in the weekly 3AM ET maintenance window weekly on Tuesdays
- Alert handling and escalation (identifying and responding to alerts on FreedomPay’s systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
- Provisioning (IP assignment, core network configuration, monitoring and graphing, leased lines).
- Support security policy enforcement by leveraging security solutions from multiple vendors such as Palo Alto and Cisco.
- Support facilities provisioning (installing racks, setting up power, installing ethernet, fiber and console cabling, remote power and KVM).
- Maintenance of technical documentation (for Platform Operations) of processes and procedures used throughout normal operations.
- Development of knowledge and skills in network and system administration, particularly regarding FreedomPay’s own architecture and platforms.
- Participation in a 24x7 on-call rotation is required.
Basic Requirements
- Minimum of 5 years’ experience working with networking protocols (BGP, OSPF, EIGRP) and vendor networking operating systemsi.e. NX-OS, IOS
- Live locally to one of our datacenters in either Ashburn, VA or Phoenix, AZ and be able to go onsite as needed
- Bachelor’s Degree or Equivalent experience
Preferred Skills and Qualifications
- Demonstrate strong initiative and the ability to work independently as a self-starter, while also thriving in a collaborative team environment
- Professional level certifications preferred (CCNP/JNCIP, etc.) in any track such as routing and switching, datacenter or security.
- Experience with firewalls, preferred Palo Alto
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
