The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do
here.
PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Granicus is looking for NetSuite Administrator to configure, maintain, and optimize Granicus’s NetSuite Application. As the administrator, it will be critical to understand Granicus’ business process and accounting practices to provide options to improve and support growth, while balancing the cost effectiveness and efficiency of the NetSuite instance.
What your impact will look like here:
- Administer the Granicus NetSuite platform and included modules and related solutions (e.g., Advanced Revenue Module (ARM), Fixed asset, Prepaids, Intercompany, Cash, Net Lease, Zone Advanced Billing software, Avalara/Avatax, AvidXchange payment, etc. )
- Engage with end users to grasp business necessities thus allowing the most effective solutions to issues; maintain user list
- Provide technical assistance to end-users along with holding training sessions on user adoption
- Serve as primary point of contact to NetSuite Support;
- Provide front line support with regards to all aspects of NetSuite and data maintenance;
- Plan, review and customize NetSuite as needed to meet needs of staff;
- Develop and maintain of custom application extensions using system API and third party tools;
- Serve as a subject matter expert on NetSuite’s module and solutions implementations
- Assist with the NetSuite integration or go-live of acquired entities, where applicable
- Partner with third party consultants to design and deliver system improvements
- Develop, document and follow formal policies, procedures and protocols for changes, customization, standards, usage, etc;
- Transpose reports to necessary outlets (google, Salesforce, etc);
- Support Executive team asks as well as Finance requests;
- Maintain user roles and system access working along with HR for onboarding/offboarding;
- Support accounting tasks: AP, AR, GL, and fixed assets within NetSuite;
- Source business requirements and processes and translate into deliverable tasks across various business units ;
- Develop and maintain saved searches, reports, KPI’s, and dashboards.
You will love this job if you have
- 3 to 5 years of hands-on experience with NetSuite, including customizations and data migration and specialization in NetSuite ERP program
- NetSuite Administrator Certification
- Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
- Experience overseeing NetSuite integration, implementation and testing
- Ability to support data import process and migration and maintain NetSuite updates
- Create configurations and customizations of NetSuite to meet the business needs
- Provide on-going systems and technical support for the NetSuite system, including comfort and ability to provide support and user training across department
- Familiar with the NetSuite dashboard and can provide users with relevant reports and KPIs
- Experience in companies working in multi-currency multi-subsidiary NetSuite environments a plus
- Experience in Advanced revenue module (ARM), Zone Advanced Billing, Avalara/Avatax, Fixed asset, prepaid, intercompany modules a plus
- Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
- Demonstrated leadership skills and ability to liaise with different departments and multiple business disciplines
- Strong problem-solving skills and analytical thinking
- Exceptional written and verbal communication skills
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
