NetSuite Administrator

About Achievers The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™! Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences. We are looking for an experienced NetSuite Administrator capable of wearing multiple hats to support our internal financial systems and processes. The candidate should be a motivated self-starter that is committed to quality, customer service, and teamwork. You will work cross functionally to drive key metrics and financial functions, while supporting departmental goals in a fast-paced, entrepreneurial environment. Responsibilities:
  • Administer, configure, customize, and provide end-user support for NetSuite OneWorld 
  • Collaborate with business users to identify, document, and implement business processes and requirements 
  • Work closely with end-users to define, prepare, execute, and document use cases, scenarios, and test scripts to meet business requirements
  • Modify and enhance scripts and other automations to align with evolving business requirements
  • Ensure processes are scalable, flexible, cost effective, and able to meet future business needs
  • Anticipate the needs of stakeholders affected by process change
  • Develop and maintain standardized documentation and training materials
  • Proactively identify opportunities for improvement in our systems to minimize risk and maximize usage
  • Manage and support existing NetSuite integrations
  • Develop, maintain, and enforce change controls
  • Co-lead design sessions to identify gaps and opportunities in legacy processes
  • Qualifications
  • 3+ years of hands-on NetSuite administration experience
  • Basic business knowledge and standard NetSuite knowledge in various process areas, including Order to Cash, Procure to Pay, Inventory Management, and Record to Report
  • Experience in system integration and unit testing
  • Strong process documentation skills
  • Willingness to learn new technologies
  • Strong oral and written communication skills
  • Ability to work directly with senior business leaders across multiple departments
  • Keen understanding of the systems development and project management life-cycle processes involved with implementing IT solutions
  • Capacity to consult, advise, and manage expectations for multiple stakeholders with competing priorities
  • Must be a motivated self-starter that is able to work independently or as part of a team
  • Additional Considerations
  • Experience with additional NetSuite modules, including ZoneBilling, Advanced Revenue Management, Automated Bank Statement Imports, Electronic Bank Payments, and Dunning
  • Experience with SuiteCloud developer tools, including SuiteBuilder, SuiteFlow, SuiteAnalytics, SuiteScript, SuiteCloud IDE, SuiteTalk, and SuiteBundler
  • Experience administering other tools that integrate with Netsuite, including Avalara, Vena, and Salesforce
  • Experience with Jitterbit or other comparable iPaaS solutions
  • Expertise with Microsoft Excel
  • Education/Certifications/Licenses Preferred:
  • Bachelor’s Degree in Finance or an IT related field, such as Computer Science, Information Systems, Information Technology or Computer Engineering
  • NetSuite Administrator Certification(s)
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    Why you’ll love working at Achievers:
    We are passionate about disruptive technology that’s rooted in science, research and data.
    We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
    We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 
    We believe in moving quickly, failing fast, and adapting to change. 
    We enjoy coming to work every day because we believe in our product and love our culture.
    We’re committed to achieving excellence in everything we do. 

    Benefits & Perks for permanent full time employees:
    ·      Competitive Pay 💰
    ·      Parental Leave Top-up 👶🏼
    ·      Health Benefits and Life Insurance Coverage Upon Your First Day  🩺
    ·      RRSP Matching 🙌🏼
    ·      Flexible Vacation  🏖️ 
    ·      Employee and Family Assistance Program  🤝🏽
    ·      Full access to the LinkedIn Learning Library 👩‍💻
    ·      Internal Mentorship Program  🎓
    ·      Employee-Led Employee Resource Groups  👏🏼
    ·      A beautiful office space located in Liberty Village, Toronto 🇨🇦
    ·      Participation in our Points-based Employee Recognition Program ✨ 
    ·      Opportunities for professional development and career growth 📈 
     
    Our work environment:
    Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.


    Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

    Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

    Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

    Achievers’ award-winning employee voice and recognition solution creates a workplace environment that accelerates employee engagement and performance — every single day.

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