National Broker Manager

National Broker Manager  

Competitive salary & yearly bonus  

Company car

(This is a national role and travel across the UK will be required)

💖 Our perks  

🌏25 days holiday increasing to 28 after 3 years of service, plus bank holidays, to take time to recharge and do something you love.   

🤒Healthcare plan – free healthcare via Vitality for you and your family. You’ll receive money back on health appointments e.g. dental, optical and more.   

👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future.  

🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.  

👌1 day volunteer day per year – an opportunity to give back to the community each year.  

⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).  

👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers. 

🚗 Oodle – who are we? 🚗

Our mission is to be the UK’s simplest way to find and finance a great value used car. We want to put car buyers back in control and make the car buying experience as simple, straightforward, and joyful as possible as car buyers deserve oodles of car buying confidence!

We are a team of 480 people located in Manchester, Oxford and London. Over the past 8 years, we’ve supported 10,000’s of customers on their car buying journey. 

Role Purpose 

Reporting to the Head of Sales and Major Accounts, the National Broker Manager (NBM) is responsible for cementing and nurturing beneficial broker relationships within Oodle. These relationships can boost brand credibility, expand market reach, and drive commercial growth, building long-lasting partnerships which bring value to the business but also increase value for the customer.

The role acts as the bridge between the company and its broker partners, focusing on cultivating strong relationships, improving efficiencies in the sales funnel, as well as robust oversight and after sales support, managing the overall broker portfolio, to deliver sustained commercial growth.

This role requires a strategic thinker who can analyse data to make informed decisions, develop tailored solutions, and drive business growth, developing broker account relationships into high value, profitable, compliant partners for Oodle

Responsibilities

Improving profit margins:

• Create and implement a broker channel strategy, which improves our overall yield, through improved efficiencies, reduced losses and faster resolution of complaints, and outstanding debt
• Working closely with the Head of Pricing and Head of Credit to analyse pricing and credit strategies to maximise profitability, identifying tactics to ensure effective use of capital, technology, and people
• Collaborate with finance, credit, risk, product, engineering, and operations teams, ensuring alignment between commercial and operational goals to achieve sustainable performance growth
• Protect, improve, and extend our competitive position, by staying on top of industry trends and developments, cultivating relationships with other companies, gaining valuable insights into emerging technologies, market shifts, and other factors that impact our growth strategy

Data Analysis and Insight Creation:

• Understand and use data and insights to build a sales story that is compelling and cohesive for broker accounts 
• Monitor and evaluate the performance of the broker channel and individual accounts, initiating and making recommendations to improve all areas of the sales funnel and after sales support to generate improved returns and growth 
• Create and prepare impactful broker account reviews to provoke discussion, which initiates change and disrupts traditional thinking 
• Forecast annual, quarterly, and monthly volume targets for all broker accounts, anticipating and including market trends and shifts within these forecasts

Collaboration and High Performance:

• Foster a culture of innovation and collaboration, which can ultimately drive growth and success, by bringing together internal stakeholders and external broker accounts to develop mutually beneficial partnerships that align with the company's overall strategy
• Establish, and nurture beneficial relationships with wider industry partners. These relationships can boost brand credibility, expand market reach, and drive commercial growth, building long-lasting partnerships which bring value to the business but also increase value for the customer
• Working closely with the Head of Sales and Major Accounts, highlight opportunities and initiate sales effectiveness ideas to continuously improve contribution of the commercial team
• Foster a high-performance, collaborative culture, acting as a senior role model for the sales teams with energy, execution, and strong accountability

  Key attributes, skills & knowledge:

  Essential:

  • Proven success in profitable management of a broker channel within regulated financial services
  • This is a national role and travel across the UK will be required
  • Strategic thinking and commercial acumen, coupled with analytical skills in planning & forecasting
  • Deep understanding of motor finance and market trends, skilled at analysing market data, identifying emerging trends, and developing commercial solutions
  • Strong analytical skills with the ability to gather and interpret data and market insights
  • Achievement of business key performance indicators related to sales, market share and profitability
  • Skilled negotiator, adept at identifying and articulating value and developing commercially compelling proposals
  • Excellent communication and people skills to effectively collaborate with cross functional teams and key stakeholders both internally and externally
  • Ability to thrive in a fast paced, dynamic environment, managing multiple and competing priorities simultaneously

  Desirable:

  • Elevated levels of enthusiasm
  • Self-motivating and a desire for constant personal improvement
  • An eye for detail and a creative approach to solving challenges faced
  • Hardworking collaborator with a positive attitude
  • Open to innovative ideas and receptive to feedback
  • Skilled negotiator, great communicator, with a charismatic vision for all things motor
  • Strong stakeholder management skills
  • Outstanding time management and organisation skills.
  • Knowledge of Consumer Duty and all FCA Principles in regulated consumer credit
  • Experience with CRM software, ideally Salesforce

💚 Our Values   

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.   

• Embrace being human – empathy and diversity make us stronger.   
• Strive for awesome – it’s awesome when we do better every day.   
• Everyone’s a builder – we’re in this together and we win as a team.   
• Bravely honest – we’re honest with ourselves and everyone else.   
• Think customer – they’re at the heart of everything we do.  

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.  

Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures. 

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email [email protected]