Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role:
We have been through some phenomenal growth recently and as such, we have split our EMEA function into three; focusing on Southern Europe, Northern Europe and the Middle East. Due to this growth, it means we have an exciting opportunity for an ambitious ecommerce focused National Account Manager to join our fabulous Commercial team, focusing on Northern Europe!
You’ll be responsible for establishing, building, and nurturing strategic partnerships with our amazing retail partners as well as identifying new commercial opportunities and negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.
You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.
As a National Account Manager you will;
- You will build and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility, and exposure.
- Conduct successful commercial negotiations on terms, pricing, distribution, and support with Buying and Merchandising teams.
- Ensure a top-line and detailed understanding of retail context, category, and channel performance to identify retail opportunities and strategic needs.
- Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
- Deliver limitless plans to maintain and drive #1 ranking across the estate.
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
- Support the development and performance of National Account Executive and wider team, building functional expertise and driving relationship management with the trade.
Who you will work with:
- You will report directly into the Senior National Account Manager, as part of a super ambitious and supportive team!
- Work closely with Regional Marketing, Visual Merchandising, and PR, to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention.
- Build strong working relationships with our fabulous ecommerce team, utilising insight from our own channel site to drive performance of Pureplay retailers.
About you:
- Ideally you will have demonstrable experience operating as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry, although we are open on industry background.
- You will be highly numerate, target-driven and commercially savvy. Your pride yourself on finding creative solutions to challenges and you a strong passion for working in the beauty industry.
- Structured and organised but you are comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a new business despite what you might think!).
- You have a growth mindset and can recognise the pace of change we are undergoing.
- Proven experience in managing and coaching, with excellent relationship building and communication skills.
- You’ll be a starter and go-getter with an entrepreneurial can-do spirit!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your fury friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
