Move-In Coordinator

We are seeking a Move-In Coordinator to join our community committed to delivering outstanding customer service and public relations activities to our residents and throughout the community. As a Move-In Coordinator you will play an important role in securing move-ins and maintaining occupancy in the community in the shortest realistic time frame that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others! 

What you'll do:

• Manage move-in projects by coordinating with other departments and contractors in order to deliver expected results and project completion in assigned timelines.
• Notify Director of Marketing and Sales of any delays or concerns regarding the move-in process and react quickly to resolve issues that meet customer expectations.
• Complete, review, and obtain appropriate signatures and process admissions documents accurately and completely in accordance with company policies and procedures; oversee, monitor and expedite the complete move-in process.
• Assist with special events for prospects, new members and community organizations on-site.
• Cultivate and maintain on-going schedule of speaking engagements and presentations at local churches, community affairs, and trade or health fairs off-site for the purpose of communicating community programs and residential life.
• Assist with outreach visits to area resources that will provide immediate and future sales for the community; develop and maintain referral database from area resources and residents; develop and maintain monthly contact with these referral sources.
• Monitor, evaluate, and provide accurate Lead Management reports to the Independent Marketing Director according to established deadlines.
• Support and represent Buckner at special events, activities, and other assigned functions.
• Travel as needed to monitor, assess and help develop programs.
• Assist in creating and updating community brochures, program fliers, and event invitations; create and publish prospect newsletter.
• Submit articles and special interest stories to Buckner’s Communications Department for internal publications and website updates.
• Maintain compliance with all Buckner policies, procedures and requirements. Maintain compliance with all state and federal laws and regulatory requirements.
• Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
• Attend and participate in staff meetings and training as required.
• Perform general office tasks as required.

 What you’ll bring:

• High School diploma or GED
• Minimum one-year to three years related experience
• Excellent communication and customer service skills
• Flexible Schedule 
• Proficient in Microsoft Office Suite and Strong Organizational Skills

 The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.