Monitoring & Evaluation Manager

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive.  We develop solutions that improve equity and access to primary health care.  This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached.  Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 79 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

DESCRIPTION

Summary

The government of Côte d'Ivoire (CDI) aims to increase the modern contraceptive prevalence rate from 22.5% in 2020 to 30% by 2030. However, many challenges remain, including the issue of availability of products at service delivery points. A pilot phase of free provision of FP services was launched in the Agneby-Tiassa region and demonstrated a significant increase in the use of FP services in a context of constant availability of contraceptive products, with a 52% growth in the number of new acceptants of FP methods from September 2021 to May 2023.

To replicate and extend the results of this pilot project to a larger number of health districts, particularly with regard to the availability of contraceptive products at service delivery points, VillageReach is recruiting an M&E Manager to support this work.

The Monitoring & Evaluation Manager will work closely with the Country Lead and VillageReach’s global Research, Evaluation and Learning (REL) team, in coordinating M&E efforts of key solutions implemented by VillageReach in Cote d’Ivoire. Careful M&E is critical to helping VillageReach support the Ministry of Health in improving health care delivery to reach everyone by providing the data visibility needed to make improvements in the programs. The M&E Manager will report to the Country Lead.

 

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

Key roles and Responsibilities

Essential Duties and Responsibilities include the following:

1.    General M&E:

• Design robust M&E strategies/plans, including development of indicators for projects, in collaboration with project partners and the Global Monitoring and Evaluation Team;
• Assist in the implementation of M&E plans, including regular monitoring of indicators, creating data collection tools and procedures, database design and management, and data analysis;
• Assist program teams in understanding M&E results and using data to inform continuous program improvement;
• Participate and assist in the training and capacity building of project staff, government and other partners in the areas of data collection and data quality, as needed;
• Work with various stakeholders to identify existing data sources and data collection activities and to gather data from identified sources.
• Document and disseminate best practices and lessons learned on a quarterly basis.

2.    Routine Monitoring & Data Management

• Design appropriate data collection methodologies and instruments based on project M&E plans.
• Ensure that data is entered into the project databases and routinely validated/verified for accuracy.
• Develop and manage the databases for the projects.
• Analyze data after data cleaning, and produce regular reports/dashboards, as well as progress reports
• and presentations required.
• Review the data with the Regional and districts  Ministry of Health at regular data review meetings.

3.    Other Activities:

• Train Cote d’Ivoire program staff on data collection, data management, data analysis and results-oriented programming, basic surveying and sampling techniques, M&E methods and impact assessment.
• Assist in writing publications of results; this could be in the form of reports, journal articles, abstracts, presentations, website blogs, etc.
• Any other responsibilities that may be assigned to you from time to time by the Country Lead and The Director of Research, Evaluation and Learning at global level. Please note that duties, responsibilities, and priorities may change at any time, so it is important to maintain flexibility and an open mind.

 

Competencies:

VillageReach has ten (10) Organizational Competencies that describe how we work together and get things done they are grouped into three strategic areas: Achieving Great Results, Setting Direction and, Bringing Others With you. For a full description, please download our Organizational Competency document.

Achieving Great Results:

1.      Risk Taking and Innovation

·        Key Behaviors: Comfort with ambiguity, curiosity, adaptability, unconstrained and undeterred creativity, resourcefulness.

2.      Business Judgement

·        Key Behaviors: Getting to root causes, understanding environment, navigating complexity and ambiguity, entrepreneurial energy.

3.      Building Strong Teams

·       Key Behaviors: Trust in Subject Matter Experts (SME’s); radical candor to resolve conflict, hold each other accountable as colleagues, focused on results, commitment to mission.

Setting Direction:

4.      Compelling Communication

·        Key Behaviors: Clear and evidence-based communication, audience adaptability, curious listener. 

5.      Resilient Self Leadership

·        Key Behaviors: Self-aware, plan how one shows up, emotionally intelligent, use one’s own agency and takes accountability.

6.      Stewardship and Personal Alignment

·        Key Behaviors: Take ownership, display ethical conduct, effective at resource management, alignment of personal objectives with organizational goals and mission, focus on continuous improvement and sustainability.

Bringing Others with You:

7.      Influencing Leadership

·        Key Behaviors: Cultivate trust, influences to make change, navigate the matrix structure.

8.      Radical Partnership

·        Key Behaviors: Share information and credit, address conflict, increase impact through collaboration, political and contextual awareness.

9.      Cultivates a Growth Mindset

·        Key Behaviors: Seek out diverse input, demonstrate flexibility in thinking and curiosity, embrace challenges, demonstrate persistence, seek learning opportunities.

10.   Cultural Intelligence and Inclusion

·        Key Behaviors: Continuous learning and ally-ship across cultural lines, challenge prejudice and bias, modeled in one’s own behavior.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education & Experience:

The ideal candidate will have the following professional qualifications and personal characteristics:

Required

Education & Experience:

• Master’s degree candidate or graduate in Mathematics, Statistics, Public Health, Development Studies, or another relevant field.
• Minimum of 3 years of relevant M&E work experience related to public health programs; experience with health supply chain programs strongly preferred.
• A working understanding of effective approaches to monitor and evaluate health programs including: methodology and data collection tools development, ability to find and gather data from a variety of sources, and training and capacity building to improve data collection and quality
• Strong background in quantitative and qualitative research studies, especially impact evaluations (as demonstrated by significant participation in study design, data collection, analysis, and generation of reports)
• Strong quantitative skills and demonstrated experience in data management, visualization and analysis
• Ability to develop and carry out Theories of Change, M&E plans, and to solve problems independently
• Strong computer skills including MS Word, Excel, PowerPoint, Outlook; statistical packages (STATA or SPSS); web based data collection, ArcGIS, etc.
• Experience or knowledge of eSIGL, mSupply and DIHS2 software
• Strong organizational and planning skills, and superior attention to detail
• Excellent writing skills, particularly aimed at technical report writing
• Experience working closely with government ministries on complex projects preferred.
• Experience working in program with Ministry of Health entities (Health Program, DAP-CI, NPSP-CI, DIS, DIS-D, DDS, DRS)
• Experience working in National Health Supply Chain projects preferred

Other Qualifications:

• Excellent written and verbal communication in French and English.
• Ability to work collaboratively and collegiality in a small and geographically dispersed team.
• Ability to be self-directed, prioritize and perform multiple tasks, and problem-solve independently.
• Comfortable in a fast-paced technical environment.
• Respectful of people of diverse cultural, ethnic and economic backgrounds.

 

Environment and Physical Demands:

VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our USA office and our Country Offices and the location of other global staff, we have established core collaboration hours between 6am Pacific Time and 18:00 South Africa Time (GMT+1) Monday through Thursday. All staff, regardless of location, are expected to be available between these hours. During Daylight Savings Time, this allows for 12 hours per week (3 hours/day) of collaboration time and during Standard Time, 8 hours (2 hours/day). We do not hold cross-office meetings on Friday.

COMMITMENT TO DIVERSITY & INCLUSION:

VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most under-reached and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

APPLICATION INFORMATION:

This hire is dependent on the availability of funding and necessary approvals. Resumes will be reviewed on a rolling basis until filled. This position is aimed at starting November 4th. To apply, please submit your resume, a cover letter to our online portal: http://www.villagereach.org/join-us/

 

Hiring Process:

The hiring process will include the following steps:

1.      Review submitted applications

2.      Conduct 20–30-minute screening interviews for shortlisted candidates

3.      Conduct skills and value-based interviews for 3-5 candidates.

4.      Request that top candidates submit a practical assessment (designed to take no more than two hours to complete). Sometimes the assignment will occur before the interview.

5.      Conduct final interview if necessary

6.      Request references 

7.      Make offer 

8.      Conduct background check

Only shortlisted candidates will be contacted, but candidates who proceed to step 2 will be notified if they are not chosen for step 3.

Safeguarding:

VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Benefits

Compensation & Benefits:

VillageReach has an established compensation structure that is based on the relevant market and internally transparent. The pay range for this position is $55,300 to $73,700 USD. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history.