Mid-Market Account Director, Search & Staffing - Talent Solutions

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

We are looking for an Account Director to join our team as a trusted advisor and partner to our customers in the Staffing/Recruitment industry. You will help them understand the financial value of our solutions, work with them to help measure that value, and build long-term relationships that secure ongoing revenue growth for both parties.  

Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities: 

·         Builds relationships with decision makers and stakeholders across a dedicated customer base 

·         Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together  

·         Drives Customer growth by proactively identifying opportunities to deliver greater customer value  

·         Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings 

·         Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 

·         Shifts communication style and content to fit the needs of different stakeholders 

·         Leads with Solutions, not products, when making recommendations aligned to Customer objectives 

·         Sells with Integrity 

·         Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  

·         Uses data and insights to support investment recommendations or overcome customer objections  

·         Proactively mitigates churn risk by adopting a smart, customer-centric approach 

·         Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 

·         Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  

·         Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 

·         Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success 

·         Practices humility and asks for help from colleagues when faced with a challenge or unknown 

·         Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 

·         Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

Basic Qualifications: 

·         4+ years of applicable sales experience  

Preferred Qualifications: 

·         Excellent communication, negotiation and forecasting skills  

·         Experience or knowledge of the Recruitment industry. 

·         Experience with SaaS opportunities 

·         Experience selling IT solutions 

·         Strong negotiation and accurate forecasting skills 

·         Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 

·         Demonstrated ability to find and manage high-level business in an evangelistic sales environment 

·         Ability to gather and use data to inform decision making and persuade others 

·         Ability to assess business opportunities and read prospective buyers 

·         Ability to orchestrate the closure of business with an accurate understanding of prospect needs 

·         Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors 

Suggested Skills  

• Negotiation  
• Relationship Building  
• Account Planning  
• Forecasting  

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