Mid-level Product Designer

Are you enthusiastic about design and eager to make an impact at a global company that empowers consumers? Join us at Trustpilot as a Mid-Level Product Designer in our Consumer Team. This is your opportunity to shape the experiences of millions of users and contribute to a product that makes a difference. If you’re a creative problem-solver who thrives in a fast-paced environment, we’d like to have you on board!

As a Mid-Level Product Designer (Designer I) on the Consumer Team, you’ll work collaboratively with product managers, designers, and engineers to create user-centric solutions that amplify the voice of our customers. You’ll play a critical role in delivering delightful and accessible designs that meet both user needs and business goals. You’ll be working on projects that range from concepting and wireframing to prototyping and final execution.

What you’ll be doing:

• Collaborate with cross-functional teams to understand product requirements and present multiple design paths
• Use research and customer feedback to inform design decisions and influence future roadmaps, ensuring we are building for real-world needs
• Collaborating with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
• Develop a deep understanding of Trustpilot’s design principles and use industry patterns to inspire your work
• Prototype ideas to illustrate complex user flows and bring your designs to life.
• Present your work to stakeholders with confidence and clarity, fostering a collaborative environment
• Deliver high-quality work consistently, sometimes even ahead of schedule.
• Identify opportunities to improve processes and bring them to the team’s attention.
• Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups effectively

Who You Are:

• You have a solid portfolio showcasing experience in product design, ideally in a consumer-facing digital environment
• You have a foundational understanding of user experience principles, with a keen eye for details
• You’re comfortable working in a SaaS, agile environment and are familiar with Figma or similar design tools
• You’re curious and open to learning, always seeking out new methods to elevate your design process
• You have advanced communication skills and can articulate your ideas effectively to a range of stakeholders

What's in it for you? 

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

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