- Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
- Organized and participated in workflow management and execution.
- Prioritization of urgent and regulatory testing.
- Recruitment of suitably qualified staff.
- Preparing advance rosters, including supervisory and signatory staff.
- Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
- Ensuring qualified and trained staff are available to meet TAT.
- Keep management informed of operational or productivity issues as they arise.
- Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
- Review and update laboratory procedures as needed.
- Validate and release test reports to customers.
- Train staff on test procedures, equipment operations, and laboratory protocols.
- Troubleshoot technical issues related to testing methods or equipment.
- Write and execute method or equipment validation protocols.
- Initiate or revise procedures and forms, and conduct method validations.
- Attend regular team meetings and demonstrate leadership to motivate the team.
- Ensure clarity of roles and efficient deployment of staff resources.
- Foster a culture of continuous quality improvement and actively promote staff development.
- Participate in new projects and assist in implementing business improvements.
- Ensure compliance with systems in collaboration with the Quality & Compliance Department.
- Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
- Complete all internal and external audits and corrective actions as required.
- Engage in workplace safety practices to promote a safe environment.
- Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
- Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
- Oversee laboratory financial planning and execution.
- Lead strategic goal planning and laboratory operation management.
- Drive capability development and perform validation of results and report issuance.
- Review and write SOPs, plan method studies, and execute proficiency testing (PT).
- Lead by example while advocating for EHS, integrity, compliance, and ethics.
- Evaluate staff performance and manage manpower and resources.
- Escalate laboratory issues and serve as a liaison between the lab and management.
- Research and spearhead operational improvement initiatives.
- Execute additional tasks as directed by the business.
- Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
- Experienced with method-related tasks, including development, verification, validation, and enhancement.
- Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
- Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
- Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
- Experienced in audit & CAPA management skills.
- Fluent in English.
- Excellent managerial skills.
- Ability to multitask.
- Expert knowledge of laboratory health and safety protocols.
- Interacts with operational personnel, scientific personnel, and department management.
What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.
Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Eurofins Mechem is an Equal Opportunities Company.
