POSITION PURPOSE
Install and repair broadband services in homes and businesses. Provide product usage training to customers.
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Install, or when necessary, disconnect broadband equipment. Be proficient in setup and maintenance of systems, operation of all equipment, installing and programming of equipment, operation of company vehicles, and safe and proper usage of portable ladders and safety fall protection equipment.
- Provide onsite assistance to customers after installation is complete.
- Use interpersonal skills for all interaction with customers.
- Ability to be on-call after hours and weekends in a rotation with other installers.
- Complete all related forms, work orders, reports and timesheets.
- Troubleshoot and repairing wiring and connections.
- Mechanical aptitude to operate various tools, shop and yard equipment and the ability to perform proper maintenance of each.
- Ability to prioritize, organize and manage tasks and time effectively.
- Ability to work overtime if necessary.
- Participate in safety meetings and training.
- Assist Company in other duties as assigned.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual should have an equivalent of the following education and/or experience.
- High school diploma or GED is preferred.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Ability to work in outdoor environments in variable and extreme weather.
- Ability to be exposed to hazardous environments, materials and machinery.
- Ability to work elevated above ground level.
- Ability to lift/carry up to 120 pounds.
- Ability to walk in uneven or poor terrain, even during poor weather conditions carrying a minimum of 50 pounds.
- Ability to sit, stand and crawl for periods of time and to move intermittently throughout the workday within or between departments or facilities.
- Ability to speak clearly.
- Possess strong sensory skills such as hearing, dexterity, feeling and good eyesight, including the use of peripheral vision.
- Ability to interact and communicate with others, in person, on the phone, through e-mail and written correspondence in a professional manner.
- Ability to work independently with minimal supervision and to take action based on own interpretation.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to talk, listen and speak clearly verbally and through email.
All your information will be kept confidential according to EEO guidelines.
