Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
A Manager in the Data Migrations team within Professional Services plays a critical role in ensuring the seamless onboarding of new customers by overseeing the efficient and accurate migration of their data into the Entrata platform. This involves a deep understanding of the intricacies of data migration, strong project management skills, and the ability to lead a team of data migration consultants. The Manager is responsible for setting and achieving operational objectives, adhering to established policies and procedures, and optimizing resource allocation to meet project timelines and goals. They are also committed to talent development, fostering a high-performing team that consistently delivers exceptional customer experiences. The Manager collaborates closely with the Director or VP of Professional Services to align the team's efforts with broader business objectives.
Responsibilities will include:
- Overseeing Data Migration Projects: Guiding a team of data migration consultants in the successful execution of property data migration projects, ensuring data integrity, accuracy, and timeliness.
- Managing and Developing Talent: Leading and mentoring a team of data migration consultants, providing coaching, feedback, and opportunities for professional growth.
- Ensuring Operational Efficiency: Implementing and optimizing data migration processes and workflows to improve efficiency and reduce time-to-value.
- Monitoring Performance Metrics: Tracking and analyzing key performance indicators (KPIs) related to data migration, such as migration speed, accuracy, and customer satisfaction.
- Driving Customer Satisfaction: Acting as a point of contact for customers during the data migration process, addressing any concerns or issues that may arise.
- Collaborating with Stakeholders: Working closely with other teams within Professional Services, such as Implementation and Customer Success, to ensure a smooth onboarding experience for customers.
Required Qualifications:
- Proven experience in data migration in the property management industry or a closely related field.
- Strong understanding of data management principles and best practices.
- Experience with Microsoft Excel and data analysis tools.
- Excellent project management and organizational skills.
- Exceptional communication and interpersonal skills.
- 2 years of management experience.
- Exposure to the multi-family / property management industry.
- Experience with property management software.
- Knowledge of accounting principles and methodologies.
- Familiarity with data migration tools and technologies.
- BS in Business Management, Finance, or related field, or equivalent experience.
Preferred Qualifications
- Experience with Entrata property conversions
- Master’s degree
- Lean Six Sigma Certification
- PMP certification
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
