Merchant Specialist supports the management of Wolt’s restaurant portfolio in Slovakia by ensuring a smooth onboarding process for our partners. You will also act as a communicator between our operations team and restaurant partners in order to ensure optimal success. This role is a fixed-term maternity cover.
Responsibilities
- Ensuring our portfolio of restaurants reaches the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
- Ensuring flawless launch of new cities, from arranging the whole trip to face-to-face intros for the partners
- Managing our restaurant liaisons by identifying, training, and keeping them up to speed with any urgent cases
- Developing our restaurant liaisons and their business by using our collected user data
- Share best practices amongst the restaurant team
- Have a self-starter mindset and willingness to contribute to hands-on activities in a flat organization
- Be able to collaborate and proactively communicate clearly both verbally and in written form with various stakeholders Wolt-wide
- Be fluent in Slovak and communicative in English
- Be able to prioritize Wolt’s culture and values as the fundamental elements of Wolt’s growth as a successful business
- Most importantly, be part of the team! As a team, we do common things uncommonly well
If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and get the conversation going!
Salary: From EUR 1450
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English!
