Merchant Onboarding Team Lead

In this position the individual will lead the team doing onboarding of our partners to the platform. The role contributes to growth and Wolt’s quality. The individual will lead by example and work both operational and administrative. 

This individual works closely with various stakeholders in Norway and across Woltwide regions and acts always in Wolt’s best interest. This being said, the individual first and foremost enables our Norwegian operations to be successful.

What you'll be doing: 

• Using your analytical thinking to challenge, test, implement and evaluate the processes and tools in the team.
• Leading by example by systematically managing a pipeline of partners that need to be onboarded.
• Ensuring the success of your team by setting targets, sparring, coaching and ensuring everyone's well-being and growth. 
• Spreading best practices and actively consulting and coaching the team.
• Recruiting new talented Account Associates into the team.
• Getting things done by doing whatever else is needed for the team to succeed.

• Be able to carry the duties and responsibilities of the role listed above.
• Have a self-starter mindset and willingness to contribute to hands-on activities in a flat organization
• Be able to collaborate and proactively communicate clearly both verbally and in written form with various stakeholders in Norway and globally
• Be able to make sound business decisions while basing decisions on data
• Be able to fluently express themself in English and Norwegian (both in written form and orally)
• Be able to prioritise Wolt culture and values as the fundamental elements of Wolt growing as a successful business
• Most importantly, be part of the team! As a team, we do common things uncommonly well.

At Wolt, We’re About Getting Things Done.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you. If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

If you have any further questions about the position, you can turn to: Jelena Lacmanovic, Talent Acquisition Partner - [email protected]