At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.
Our associates. . .
Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.
Innovate with us to move healthcare forward.
Give back to the community with paid volunteer time off.
Think Boldly – we have big ideas and are empowered to “think like an owner.”
Fit your role and do what you love.
Grow and develop along a career path designed by you.
Feel Connected – our favorite thing about our workday is each other.
Support one another – no one says, “That’s not my job.”
Celebrate with each other at beer:30, virtual events, and company gatherings.
Be Understood – we are each unique and want to live our best lives at work and home.
Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.
Who we want
What you will do
The Member Success Manager (MSM) engages The Governance Institute members through delivery of membership benefits. They build relationships with members by understanding their board education priorities and needs, and matching TGI and NRC appropriate services and resources. Through regular member interaction, this role develops and implements ongoing member engagement plans. Proactive communication centered in application of membership elements is paramount to success in the role. The ideal candidate will be highly motivated with project management abilities, proven communication skills, quick to learn new concepts, the ability to work with internal cross functional teams, and a passion for client service.
What you need
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000 - $87,750. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.
NRC Health is not currently hiring in DE, HI, LA, MA, NJ, RI, D.C. While this position may allow for a work from home environment, preferred candidates live in the Lincoln, Nebraska and surrounding areas.
Diversity, Equity, Inclusion & Belonging
At NRC Health, Diversity, Equity, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our DEI&B webpage and our Equal Employment Opportunity policy.
Have Purpose. Think Boldly. Feel Connected. Be Understood.
