Liquid AI, an MIT spin-off, is a foundation model company headquartered in Boston, Massachusetts. Our mission is to build capable and efficient general-purpose AI systems at every scale. Our goal at Liquid is to build the most capable AI systems to solve problems at every scale, such that users can build, access, and control their AI solutions. This is to ensure that AI will get meaningfully, reliably and efficiently integrated at all enterprises. Long term, Liquid will create and deploy frontier-AI-powered solutions that are available to everyone. What This Role Is We're seeking a lead to spearhead customer engagements and orchestrate our implementation of Liquid Foundation Models (LFMs). This strategic role will bridge the gap between customer needs and technical implementation; decoding customer challenges, architecting technical solutions, and leading our engineering team through flawless execution. You're A Great Fit If

You have deep experience leading technical ML implementations with enterprise customers, including requirements gathering, solution design, and delivery management

You possess deep technical knowledge of foundation models with hands-on experience in customization, fine-tuning, and deployment strategies

You excel at distilling ambiguous customer problems into clear technical specifications that can be executed by implementation teams

You can effectively communicate complex technical concepts to both technical and non-technical stakeholders, serving as the primary technical liaison with customers

You have a proven track record of leading cross-functional teams to deliver complex ML solutions on time and to specification

What You'll Actually Do

Own end-to-end customer relationships from technical discovery through implementation and success validation

Translate customer use cases into detailed technical implementation plans for the Applied ML Engineering team

Conduct technical discovery sessions with customers to deeply understand their requirements, constraints, and success criteria

Build and maintain the technical roadmap for each customer engagement, identifying risks and dependencies early

Serve as the escalation point for complex technical challenges encountered during implementations

Collaborate with product and engineering teams to align customer needs with our product roadmap

Develop reusable implementation patterns and technical assets that accelerate future customer engagements

What You'll Gain

The opportunity to define how cutting-edge LFM technology transforms businesses across industries

Leadership experience building a high-performing technical implementation function from the ground up

Visibility across the entire customer lifecycle, from initial engagement through successful deployment

The satisfaction of seeing your technical vision translated into tangible customer outcomes that redefine what's possible with foundation models