Visit us at www.wellthapp.com for more information.
JOB DESCRIPTION
As a Member Enrollment Specialist, you will be the first point of contact to our prospective members, with the task of contacting them via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to download and use our app. You will also work with the rest of the Member Operations team to conduct feedback outreaches to better help members’ voices be heard.
Our ideal candidate has a passion for healthcare and a desire for personal growth, and a motivated individual will have the opportunity to grow within the company as it expands.
JOB LOCATION
This is a remote position (United States)
JOB HOURS
REQUIRED SKILLS
OTHER JOB REQUIREMENTS
We are looking to hire someone who is self-motivated and goal-oriented with a high degree of professionalism. You will be the face of our company to these patients, and we want you to represent the company at all times. As a representative, you will be expected to provide a high level of service when introducing the Wellth program and helping patients enroll. You must have a clear and professional speaking voice/telephone manner with the ability to be friendly, courteous, and helpful. This role requires patience as we work with a population struggling with chronic diseases who are oftentimes intimidated by technology. Patients are not always familiar with Wellth and require directed guidance to download the app and learn to use it. Individuals best suited for this role are empathetic and want to make a positive impact in the healthcare field.
BENEFITS
Benefits for Part-time employees include 401(k) and PTO.
Wellth is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.