Medical Records Requestor

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Medical Records Requestor! This person will be responsible for obtaining, organizing and maintaining medical records and related documentation required. Curious what your day would look like as a Medical Records Requestor? Check out the details below!

Key Responsibilities:

• Daily Tasks Request and obtain medical records via the properly designated records vendor. 
• Client communication concerning dates of diagnosis, treatment, locations of treatment, etc. 
• Record tracking and follow-up. 
• Processing records delivered in response to requests into the client’s management system. 
• Verify accuracy and completeness. 
• Coordinate with the legal team. 
• Data entry and record management.

Requirements

• Maintaining professional interactions with clients via email and telephone. 
• Ability to manage multiple requests and prioritize tasks effectively. 
• Proficiency in managing medical records is preferred. 
• Experience in a law firm or legal setting is a plus. 
• Proficiency with Microsoft Office Suit (Word, Excel, and Outlook). 
• Ability to work independently and as part of a team. 
• Ability to maintain confidentiality and exercise discretion.
• Fluency in written and spoken English is required

Benefits

*All resumes and application answers must be in English