Medical Records Requestor

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Medical Records Requestor! This person will be responsible for obtaining, organizing and maintaining medical records and related documentation required. Curious what your day would look like as a Medical Records Requestor? Check out the details below!

Key Responsibilities:

• Daily Tasks Request and obtain medical records via the properly designated records vendor. 
• Client communication concerning dates of diagnosis, treatment, locations of treatment, etc. 
• Record tracking and follow-up. 
• Processing records delivered in response to requests into the client’s management system. 
• Verify accuracy and completeness. 
• Coordinate with the legal team. 
• Data entry and record management.

Requirements

• Maintaining professional interactions with clients via email and telephone. 
• Ability to manage multiple requests and prioritize tasks effectively. 
• Proficiency in managing medical records is preferred. 
• Experience in a law firm or legal setting is a plus. 
• Proficiency with Microsoft Office Suit (Word, Excel, and Outlook). 
• Ability to work independently and as part of a team. 
• Ability to maintain confidentiality and exercise discretion.
• Fluency in written and spoken English is required

Benefits

You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more!

*All resumes and application answers must be in English