Are you based in Argentina, Brazil, El Salvador or the Philippines?
We're excited to receive your application! We encourage candidates from these locations to apply.
US Based Clients. Must be Proficient in English Written and Verbal Skills.
Only Resume Written in English will be Accepted.
A successful Optical Billing Specialist team member Pays Fanatical Attention to the details and Goes Above and Beyond towards the dedication of our clients, patients and team.. Culture Champions are professional, kind and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.
Requirements
Be a dedicated team member, provide support to the optical office team members
Work Remotely
Have experience in Optical and Medical Billing
Handle accounts receivable, including follow-up on outstanding claims and payment collections
Review and analyze accounts receivable reports
Identify and resolve payment discrepancies and denials
Maintain accurate and up-to-date patient accounts
Respond to patient and insurance inquiries regarding billing and collections
Work closely with insurance companies to ensure accurate and timely claim processing
Maintain compliance with HIPAA and other relevant regulations
Provide excellent customer service to patients and team members
Qualifications:
Energy and Empathy
Accuracy and Organization
Typing skills of 55+ WPM
Optical billing experience required
Knowledge of optical coding and billing procedures
Familiarity with optical insurance plans and claim processing
Excellent problem-solving and analytical skills
Detail-oriented with strong attention to accuracy
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in using optical software and Microsoft Office programs
Knowledge of HIPAA regulations and compliance
Ability to work in a remote environment with reliable internet connection
Benefits