Greet and escort patients to examining room; make them feel welcome and comfortable
Prepare patient for exams; obtain urine specimens, check vital signs, document symptoms, complaints & medications
Ensure the patient's demographic information is correct and updated
Evaluate calls for emergencies and triage appropriately
Coordinate and schedule physician's appointments, meetings, etc.
Assist the physician, residents and fellows with exams and procedures
Give injections and/or teach the patient to administer injections to self
Assist patient with obtaining lab slips and/or referrals, scheduling procedures, prescriptions, etc.
Educate patients on healthcare concerns & problems, office & hospital procedures, medications, testing, etc.
Cooperate and interact with team members and coworkers
Maintain a safe environment for patients and others
Maintain patient confidentiality
Maintain patient flow
Follow HIPAA guidelines.
Other duties as required
Exceptional verbal and written communication skills
Excellent customer service orientation and phone skills
Ability to manage multiple projects and competing priorities in a fast-paced environment
Exceptional organizational skills
Skilled in establishing and maintaining effective, working relationships
Ability to handle oneself in a professional manner
Adheres to policies and procedures
Experience:
1+ Year of Experience in a Clinical Setting Preferred
Completed Medical Assistant Program
Certificate/License:
Medical Assisting Certification Required
Education:
High School Diploma or Equivalent
All your information will be kept confidential according to EEO guidelines.
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Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
