Maximo Application Support Analyst

Are you ready to play a key role in propelling organisations on their data driven journey?

Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.

Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.  Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering.

If these values are important to you, and you are looking to take the next step in your career with an established and growing company, we’re delighted to share a newly created opportunity to join the Sword team in the role of Maximo Application Support Analyst.

Requirements

At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career.  We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area.  If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further.

Here are the key skills and experience relevant to this role:

• Maximo configuration: Knowledge on Maximo Asset Management system support.
• Maximo Application installation & configuration experience
• Data feeds and automation scripts
• Maximo Integration
• Improving User experience
• Maximo testing
• Reporting
• Good familiarity with Windows operating systems (Client and Server)
• Experience of application licensing services
• Good working knowledge of IT change management processes and principles
• Strong customer orientated approach
• Excellent communication and interpersonal skills and the confidence to liaise with individuals up to Senior Leadership level and external vendors
• Ability to establish and maintain effective relationships at all levels of the organisation, taking time to get to know and understand customers, gaining their trust and respect
• Ability to multi-task and work well under sustained pressure with conflicting demands and respond to fast changing circumstances
• Excellent problem-solving skills
• Proven documentation skills
• Ability to be self-supporting and proactive
• An awareness of emerging technologies and demonstrable desire to stay current
• Experience and understanding of working within an ITIL environment

Other Desirable skills :

Automation/scripting skills: csharp, Python (desirable)

Familiar with Agile & DevOps

Fast learner and delivery-focused

Benefits

Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme.

Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer.  All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.