Marketplace Optimization Data Analyst

As our local market rapidly expands into new cities, verticals, partnerships, and pilot initiatives, the core of our operations relies on constantly optimizing the balance between supply and demand. Every day changes challenge our core operations and create a need to address new aspects to improve our ground operations. Therefore, we are growing our marketplace optimization team. 

We are seeking a highly experienced and innovative analyst who can bring advanced analytical techniques to our team. Your expertise with large datasets and deep understanding of field operations dynamics will drive impactful insights for our growing operations. In this role, you will play a crucial role in ensuring efficiency to the core operations of our organization.

As couriers at Wolt have complete freedom to choose when to go online and which tasks to approve, their behavior affects our overall levels of service and metrics. Optimizing and molding their behavior via analytical insights is an everyday, game-changing mission. For this mission, amongst other things, you will be developing and optimizing payment models, researching challenges and opportunities in our day-to-day operations, raising flags and providing analytical insights to other operations teams.

What you’ll be doing:

• Monitor and analyze core operational KPIs (courier income, task acceptance rate, delivery times, efficiency, etc.)
• Conduct data analysis to derive meaningful insights and trends that go beyond surface-level observations
• Implement strategies to enhance efficiency and reduce costs.
• Develop processes & tools to balance between KPIs and find optimization opportunities.
• Design, build, and monitor courier payment models that are fair and lucrative for couriers while aligning with business goals.
• Support our geographic expansion over the country as well as our expansion into new product lines and business projects. 
• Collaborate with other teams locally and globally - such as product, global operations, and analytics.

• 3+ years of hands-on experience as a business analyst or similar role.
• Proficiency in data analysis and advanced data analysis tools (e.g. SQL, R/Python, BI Tools).
• Strong analytical and problem-solving skills.
• Thorough and organized - you accomplish tasks with all ends tied and have great attention to detail.
• Attitude - proactive person who takes ownership beyond the obvious.
• Problem-solver approach - a team player with the ability to work with stakeholders, translating their needs into requirements, and implementing the right solution.
• Strong communication skills - you’re a team player who knows how to communicate and collaborate with others.
• Fluent in Hebrew and English as you will be working with different teams locally and globally.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!