Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the role
This role is focused on the day-to-day operations of managing the marketing and commercial calendar on the app. You will work closely with the commercial team to ensure all promotions and discounts are correctly configured and applied, supporting the business in driving growth through effective operational execution. The role is highly collaborative, requiring attention to detail, problem-solving skills, and the ability to work in a fast-paced environment. Alignment with our core values—being bold, focused, agile, and collaborative—is key for success in this position.
What you'll do
- Manage the configuration and execution of restaurant discounts and promo codes on the app, ensuring accuracy and alignment with commercial goals.
- Collaborate daily with the commercial team to ensure promotions are properly applied to all relevant restaurant partners.
- Raise tickets and coordinate with internal support teams to troubleshoot any technical issues related to promo code application or discount setup.
- Monitor promo code performance and discount configurations to ensure operational efficiency.
- Provide regular updates on promo performance to key stakeholders, ensuring transparency and alignment across teams.
- Work cross-functionally to maintain and update discounts in real time, responding to any changes or adjustments from the commercial team.
What you'll need
- 2+ years in a marketing or operations role, preferably in tech or startup environments.
- Strong organizational and operational skills, with a focus on accuracy and attention to detail.
- Experience with configuring and managing discounts, promo codes, or similar operational tasks.
- Strong communication skills and ability to work closely with different stakeholders across the org and manage multiple tasks simultaneously.
- Analytical mindset with the ability to track performance and make data-driven recommendations.
- A BS degree in a relevant field such as Marketing, Business, or Operations is preferred.
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
