Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.
We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.
And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.
As a Marketing Manager at Whatnot, you live and breathe your category. You understand the customer profiles better than anyone else. You are an expert in what drives customer acquisition and retention with enthusiasts in your category. This role is responsible for growing demand for one of our key categories (e.g., collectibles, sports cards, sneakers, fashion) by devising campaigns that generate buzz and drive conversion. These campaigns include digital events on the Whatnot platform, one-off activations and integrations with influencers, and partnering with Whatnot sellers on exciting and engaging content.
- Own buyer acquisition for your category, including devising campaigns and events that generate community buzz and grow demand for the category on Whatnot
- Own the end-to-end planning and execution of product release campaigns, on-platform events, and other community moments across multiple channels
- Manage a portfolio of influencers, including relationship management, campaign ideation, execution, and reporting
- Partnering with the social team to develop and execute the social media strategy for your category, including managing a social calendar and advising on content around tentpole campaigns
- Measure the effectiveness of marketing initiatives on and off the platform to iterate strategy and execution
Team members in this role are required to be within commuting distance of our San Francisco, Los Angeles, or New York hubs.
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact go a long way here. As our next Marketing Manager, you should have 6+ years of marketing experience in a fast-paced environment, plus:
- 6+ years of experience in category marketing, brand management or social media marketing with proficiency in digital platforms and data analytics tools
- You have expertise in running physical and digital (e.g., in-app) marketing campaigns end-to-end with a proven ability to conceptualize, produce and drive campaign conversion
- You have experience at a high-growth startup, marketplace, or creator-focused platform
- You have experience and an interest in working directly with influencers and creators
- You are a problem solver with strong project management skills and the ability to fully own strategy and content across multiple marketing channels
- You're immersed in internet culture and excited to dive deep into the inner-workings of your category’s community
- You’re data-driven and have experience tracking growth KPIs and monitoring the success of marketing programs
- You are scrappy and flexible enough to work in a fast-paced startup environment with limited guidance and are comfortable pivoting quickly as needed
- You have a passion for creator communities and/or existing Whatnot product categories
For US-based applicants: $125,000/year to $165,000/year + benefits + equity
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance on both food and wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
