Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Position Overview

Create compelling visual content and presentations for a fast-growing 260-person enterprise startup. This role combines creative design expertise with business acumen to produce high-impact marketing materials that drive engagement and support sales efforts.

Key Responsibilities

• Design and maintain professional PowerPoint/pitch deck templates
• Create compelling sales presentations and customer-facing slide decks
• Design marketing collateral including one-pagers, case studies, and white papers
• Develop social media graphics and digital marketing assets
• Create infographics and data visualizations
• Design email marketing templates and newsletters
• Maintain brand consistency across all materials
• Support event marketing with booth designs and event materials
• Create templates and design systems for marketing team use
• Collaborate with content team to visualize complex ideas
• Design ebooks, guides, and long-form content

Design Skills

• Expert proficiency in PowerPoint and presentation design
• Advanced skills in Adobe Creative Suite
• Strong typography and layout design abilities
• Excellence in data visualization and infographic design
• Ability to create compelling charts and diagrams
• Experience with digital and print design
• Understanding of responsive design principles
• Strong illustration and iconography skills

Technical Requirements

Software Proficiency

• Microsoft PowerPoint (expert level)
• Adobe InDesign
• Adobe Photoshop
• Adobe Illustrator
• Figma or similar design tools
• Basic animation tools
• Canva or similar template-based tools
• Google Slides

Output Capabilities

• Print-ready files
• Web-optimized graphics
• Editable templates
• Vector graphics
• Responsive designs
• Animation-ready assets

Marketing Knowledge

• Understanding of B2B/enterprise marketing principles
• Experience with sales enablement materials
• Knowledge of presentation best practices
• Understanding of conversion design principles
• Familiarity with marketing funnels
• Experience designing for different channels
• Understanding of audience-specific design needs

Required Experience

• 5+ years of graphic design experience
• 3+ years focusing on marketing/sales materials
• Strong portfolio demonstrating presentation design
• Experience working with enterprise/B2B brands
• Bachelor's degree in Graphic Design or related field
• Track record of successful marketing campaigns

Desired Qualities

• Strong eye for detail and consistency
• Excellent project management skills
• Ability to handle multiple deadlines
• Strong communication skills
• Problem-solving mindset
• Ability to simplify complex information
• Receptive to feedback and iteration
• Self-motivated and proactive
• Understanding of business objectives

Day-to-Day Activities

• Creating slide decks for sales team
• Designing marketing collateral
• Developing templates and design systems
• Creating social media graphics
• Producing event marketing materials
• Collaborating with content writers
• Maintaining brand consistency
• Supporting rapid marketing requests

Performance Expectations

• Deliver 8-10 major design projects monthly
• Maintain 24-48 hour turnaround for slide updates
• Create reusable templates and systems
• Ensure consistent brand application
• Meet all campaign deadlines
• Regular reporting on design effectiveness

Reporting Structure

• Reports to Content Marketing Manager or CMO
• Works closely with Sales, Marketing, and Product teams

This is a full-time, permanent position that will significantly impact our brand presence and sales effectiveness through high-quality design work.