Jane Software is hiring a

Marketing Design Manager

Full-Time
Are you passionate about creating designs that resonate with people all over the world? Do you thrive in collaborative environments where creativity is celebrated? If so, we're excited to extend an invitation for you to join us as our very first Marketing Design Manager, where you'll play an essential role in shaping our brand's story for a global audience.

As our Marketing Design Manager, you'll work closely with our Marketing Leaders to develop and execute strategies that engage and captivate our customers. Your unique creative vision will be vital in turning marketing goals into visually stunning designs that leave a lasting impression.

You'll have the wonderful opportunity to nurture the talents of our incredible designers on the Marketing team, fostering a culture of creativity, collaboration, and growth. At Jane, we believe in empowering our team members to unleash their full potential. As our Marketing Design Manager, you'll have the freedom to innovate, experiment, and push the boundaries of design, all while contributing to the success and growth of our brand.

But wait, there's more! As part of our close-knit Design Team, you'll collaborate with fellow Design Managers on the Product side, bringing innovation into our processes and creating an environment that embodies our cherished Jane Values.
If you're ready to make a difference in a lively atmosphere where creativity thrives, we invite you to join us on this incredibly exciting journey as our Marketing Design Manager. 🚀✨

Like with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day. 

We really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of. 

Before we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision. 

We have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.  

We’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving. 

With all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $102,400 and a maximum annual salary of $160,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $121,600 to $128,000. It's also possible to join Jane at a salary above or below this, which would mean a salary below $121,600 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $128,000 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

More information on Jane's benefits package can be found here 

The impact you could have…

  • You will play a crucial role in shaping the visual identity and brand image of Jane and ensuring designs align with the our values and help strengthen brand recognition and loyalty among our customers.
  • You will help to increase our audience engagement, by ensuring we are producing well-designed marketing materials that captures attention, conveys messages effectively and encourages action from the target audience.
  • Lead and inspire a team of designers consisting of Graphic and UX Designers to deliver cutting-edge design solutions and always encouraging them to push the boundaries of design while staying true to Jane’s brand.
  • Set and maintain high standards for design quality, conducting regular design reviews and providing constructive feedback to ensure consistency and excellence in design output.
  • Foster collaboration with cross functional teams such as Website Team, Marketing Partnerships, Events, Growth Marketing, and Community to ensure that design initiatives support broader business objectives and contribute to overall company success.
  • You will bring fresh perspectives and innovative ideas to the table, continuously exploring new design trends, technologies, and creative approaches to keep the company's marketing efforts relevant and competitive in the market.
  • Collaborate with Design Manager peers to share insights, challenges, and best practices to collectively elevate our design capabilities.

The experience we feel we need:

  • 3+ years experience managing a team of designers, providing guidance, art direction, feedback, and mentorship. Strong leadership skills, including the ability to motivate and inspire team members, are essential.
  • 5+ years experience in Marketing as a Designer.
  • Strong communication skills verbal and written to effectively convey ideas, provide feedback, and collaborate with cross-functional teams, including product managers, engineers, and marketers.
  • Understanding of marketing principles, branding strategies, and consumer behaviour. Familiarity with marketing tools and platforms such as social media, email marketing, and content management systems
  • Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Demonstrated ability to generate creative ideas and innovative solutions that align with marketing objectives and target audience preferences.
  • Enthusiasm and eagerness to dive into Jane and learn all there is to know about the company and its customers.
  • Experience in recruiting and building successful design teams.
  • Positive can do attitude.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

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