Market Research Manager

The Company:  

 VISASQ/COLEMAN is trusted by the world’s leading organizations to provide insights from hard-to-find experts on various subject matters. As a subsidiary of the leading expert network in Japan, VisasQ, with offices in Raleigh, New York, Phoenix, London, Hong Kong, Singapore, and Tokyo.  

 We "Think Big, Think Global," and achieve our collective goals by reducing geographic, cultural, and language barriers so we can make insightful connections possible everywhere. United by a common vision, we are bridging knowledge gaps with a global knowledge base of over 460K+ experts. As information matchmakers, we connect our clients with the best expert minds across industries.  

 As we continue to scale our fast-growing business, we are looking for dynamic, tenacious problem solvers who are energized by the opportunity to interact with the world’s top institutional investors, consulting firms, and corporations.   

 The Opportunity: 

VISASQ/Coleman is seeking a Market Research Manager based in the United Kingdom to join our growing Survey team. This position offers flexibility for remote work or in-office attendance, and we are looking for candidates who are within a commutable distance to our London office. 

 Ideal applicants will have deep expertise with quantitative market research methodologies, great client-handling skills, an entrepreneurial mindset, and an ability to remain nimble and thrive in a fast-paced environment. Knowledge of qualitative research techniques is also desirable.  We are seeking a seasoned market researcher looking to take their skills into the Expert Network world. A commercial thinker who can help us to build our survey research capabilities, enhance our current offering, and grow our EMEA survey business across client books.    

 It’s a great opportunity to join a friendly team and contribute to a thriving business area – working as part of a global team, with colleagues based across EMEA, APAC and the Americas.

Responsibilities: 

Responsibilities of the Market Research Manager position may include: 

• Conducting research needs assessments with our clients, translating their needs into research projects to recommend the best feasibility and pricing approaches. 

• Fielding incoming research requests from EMEA clients, scoping out survey research projects and sampling needs. 

• Acting as a subject matter expert on Coleman’s survey research services to help cross-sell our offering to existing and new clients. 

• Managing the execution of multiple survey research projects, primarily from EMEA based clients within management consulting, investment management and professional services. 

• Managing a range of research studies to ensure successful delivery to the client, often delivering fast-paced projects to tight deadlines 

• Managing research partners and vendors to source and deliver high-quality sample to inform our projects for our clients. 

• Building strong relationships with our clients and vendors 

• Using Qualtrics to manage survey send-out to internal network experts, monitor fieldwork and conduct data reviews; desirable to be able to set up and program surveys on Qualtrics 

• Performing quality assurance reviews of data files to ensure our data is of the highest quality and client-ready 

• Maintaining up-to-date and accurate records for all live briefs and projects, and moving projects forward at pace 

• Reporting to the Head of International Market Research to ensure smooth operation of live studies, quoting proposals and pipeline of new opportunities 

• Creating informative presentations to deliver research findings to clients 

 The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties a Market Research Manager can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Market Research Managers respond to ever-changing business needs. 

 Requirements: 

• Bachelor’s Degree or equivalent 

• Minimum of 5+ years of quantitative market research experience, ideally in B2B research 

• Experience with both online and CATI survey modes; other research modes also desirable 

• Strong research methodologist, and able to understand clients’ research needs and recommend the best approach 

• Organised, self-motivated, and able to prioritize diverse demands in a dynamic and fast-paced environment client-facing environment 

• Experience with online survey platforms – ideally using Qualtrics, but other platforms (e.g. Confirmit, Decipher) also acceptable 

• Strong working knowledge of Microsoft Excel and Microsoft Office suite 

• Prior experience in a client-facing role and top-notch client relationship management skills 

• Ability to assess survey feasibility and provide sample size estimations 

• Stellar project management skills, deadline focused 

• Strong writing, communication, and interpersonal skills 

• Experience with data quality reviews and data cleansing techniques 

• Team player – focused on collaborative working 

• Agile research experience a plus 

• Interest in working with/across a global team 

*Must be authorized to work in the United Kingdom 

 Why Join Us?  

  Our employees are our most valuable asset. They make VISASQ/COLEMAN a vibrant and innovative place to work and we strive to ensure the happiness and health of our employees by offering a variety of benefits and perks that include:  

• Competitive salary & bonus scheme  

• Responsible Paid Time Off  

• Hybrid Work Model  

• Regular team socials and outings  

• BUPA Private Healthcare paid at 100%, Dental at 50%  

• Dog friendly workplace  

• Monthly mobile phone usage reimbursement  

 We focus on fostering the personal and professional development of our employees, and strongly believe in our talents’ potential to develop into future leaders. We provide extensive orientation and training programs for each of our employees throughout their careers with VISASQ/COLEMAN, as well as educational assistance programs to encourage our people to stay curious and to continue learning.  

 We also believe in giving back to our communities. In that spirit, we provide each employee 2 paid community service days per year, and, as an organization, participate in other volunteer and fundraising activities that are meaningful to our employees.  

 We have an interactive management team, and an open and collaborative work environment, whereby we value creativity of thought and listen to the voice of our employees.  

 An Equal Opportunity Employer. All VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as a condition of accepting employment.