Capco is hiring a

Market Research Analyst / SME (Takaful)

Kuala Lumpur, Malaysia

Takaful Market Research Analyst/SME

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

KEY RESPONSIBILITIES

  • Conduct interview/focus group/workshop sessions
  • Identify and analyse research capabilities and trends
  • Identify and analyse industry trends using scientific research methodologies
  • Write research reports

MANDATORY SKILLS AND EXPERIENCE

  • Experience in market research (e.g. survey questionnaire, focus group study, customer interview sessions, workshopping, etc)
  • Experience in Takaful related products, customer journey, processes, etc
  • Experience in sales & marketing & campaigning of insurance products (preferably Takaful) - e.g. previous job as insurance agent/broker, etc
  • Experience in change management related work (not necessary to have project management experience)
  • Experience in market sizing or customer population stratification (in order to do quantitative data analysis/research methodology)
  • Experience in analysing customer sentiment/persistency, etc (in order to do qualitative data analysis/research methodology)
  • Experience in data analytics
  • 3 roles are available for junior, senior and SME level

 WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

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